Sr. Software Engineer, AI Platform & Infrastructure

Okta • San Francisco, CA

10h

About The Position

Okta is building Digital Workers, a suite of autonomous agents for identity operations and security. The team that built Jeeva AI is developing the product for Okta customers, with the ownership and pace of a startup and the resources of a public company. This engineer will build the backend services and AWS platform that keep the workers operating, including services, connectors, workflow execution, data systems, and production reliability. The role involves writing Python services and infrastructure code that enable workers to make approved changes while preserving evidence.

The position focuses on reliable, secure production systems: durable workflow execution, tenant isolation, model API access, analytics and usage records, deployment automation, observability, safe release controls, audit retention, and backup recovery. The role’s scope varies by level: Senior engineers own a backend or platform component through deployment and production operation; Staff engineers lead a domain across teams; Principal engineers establish shared platform contracts, resolve system tradeoffs, and implement foundational services.

Requirements

• Experience building and operating production backend or distributed systems, with strong coding skills in Python or a comparable language.
• Hands-on AWS experience with APIs, queues, containers, networking, IAM, and databases.
• Strong SQL and data modeling skills.
• Experience diagnosing database performance and asynchronous system failures.
• Experience with infrastructure as code, deployment automation, observability, and production incident response.
• Sound judgment about customer data, tenant isolation, credentials, and safe changes to external systems.

Nice To Haves

• Experience with ClickHouse, BigQuery, or comparable analytics systems, event ingestion, and usage metering.
• Experience with multi-tenant SaaS, OAuth, OIDC, SAML, SCIM, or enterprise connector development.
• Experience deploying agent frameworks, including Claude Agent SDK, Codex SDK, Strands Agents, Deep Agents, or LangGraph.
• Prior identity experience; it is optional.

Responsibilities

• Build Python FastAPI services, data models, and reusable connectors for Okta, AWS, ServiceNow, and enterprise applications.
• Implement durable execution using Step Functions, SQS, and EventBridge, handling approval waits, rate limits, duplicate events, and safe retries.
• Manage PostgreSQL schemas, indexes, query performance, and pgvector retrieval.
• Enforce tenant isolation across APIs, storage, and credentials.
• Build model API access for OpenAI, Anthropic, and supported AWS paths, including credentials, quotas, timeouts, and cost controls.
• Create an analytics pipeline for worker events, traces, tokens, findings, and verified outcomes; evaluate ClickHouse and comparable systems such as BigQuery.
• Create reliable usage records and reconciliation, preventing retries, duplicate findings, and incomplete work from being counted as new outcomes.
• Build deployment pipelines, infrastructure as code, observability, and safe release controls across development, staging, and production.
• Implement scoped write services, kill switches, audit retention, and backup recovery.
• Test failures and verify that sensitive changes actually took effect.
• Own a backend or platform component through deployment, testing, and production operation at the Senior level.
• At the Staff level, lead a domain such as execution, tenant security, data infrastructure, or reliability across teams.
• At the Principal level, set shared backend and platform contracts, resolve system tradeoffs, and implement foundational services.

Benefits

• Equity (where applicable)
• Bonus
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Flexible spending account
• Paid leave, including PTO and parental leave, in accordance with applicable plans and policies

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed