Sr. Software Engineer, AI Platform & Infrastructure

Okta•San Francisco, CA

3h•$165,000 - $226,600

About The Position

Okta is hiring a Senior Software Engineer for its AI Platform & Infrastructure team, which is building Digital Workers—autonomous agents for identity operations and security. The role will help build and operate the backend services and AWS platform that keep these workers running, including services, connectors, workflow execution, data systems, and production reliability. The team combines startup-style ownership and pace with the resources of a public company, and the product is intended to reach Okta’s more than 20,000 customers. The engineer will build Python services and infrastructure that enable Digital Workers to make approved changes while preserving evidence. Responsibilities span durable workflow execution, enterprise integrations, tenant isolation, model API access, analytics and usage reconciliation, deployment automation, observability, audit retention, and backup recovery. The role involves owning work through deployment, monitoring, and production support, and testing recovery and sensitive changes.

Requirements

Experience building and operating production backend or distributed systems, with strong coding skills in Python or a comparable language.
Hands-on AWS experience with APIs, queues, containers, networking, IAM, and databases.
Strong SQL and data modeling skills.
Experience diagnosing database performance and asynchronous system failures.
Experience with infrastructure as code, deployment automation, observability, and production incident response.
Sound judgment concerning customer data, tenant isolation, credentials, and safe changes to external systems.

Nice To Haves

Experience with ClickHouse, BigQuery, or comparable analytics systems, event ingestion, and usage metering.
Experience with multi-tenant SaaS, OAuth, OIDC, SAML, SCIM, or enterprise connector development.
Experience deploying agent frameworks such as Claude Agent SDK, Codex SDK, Strands Agents, Deep Agents, or LangGraph.
Prior identity experience is optional.

Responsibilities

Build Python FastAPI services, data models, and reusable connectors for Okta, AWS, ServiceNow, and enterprise applications.
Implement durable execution with Step Functions, SQS, and EventBridge, including approval waits, rate limits, duplicate events, and safe retries.
Manage PostgreSQL schemas, indexes, query performance, and pgvector retrieval, while enforcing tenant isolation across APIs, storage, and credentials.
Build model API access for OpenAI, Anthropic, and supported AWS paths, including credentials, quotas, timeouts, and cost controls.
Add an analytics pipeline for worker events, traces, tokens, findings, and verified outcomes; evaluate ClickHouse and comparable systems such as BigQuery.
Create reliable usage records and reconciliation, ensuring retries, duplicate findings, and incomplete work are not counted as new outcomes.
Build deployment pipelines, infrastructure as code, observability, and safe release controls across development, staging, and production.
Implement scoped write services, kill switches, audit retention, and backup recovery; test failures and verify sensitive changes took effect.
Own a backend or platform component, including its deployment, tests, and production operation.