Sr. Software Dev Engineer, Amazon Talent Solutions - Employee Onboarding Experience (EOE)

Amazon • Seattle, WA

3d • Onsite

About The Position

As a Senior Software Engineer, you will shape the architecture behind transformative solutions powered by Agentic AI that automate and optimize Amazon's global employee onboarding and experience operations. You will be the senior technical owner across the Employee Onboarding and Experience (EOE) contingencies and services tech portfolio — a strategic initiative driving $50M+ in annual operational savings and delivering significant productivity gains and experience improvements for 1.5M+ employees and part-time workers. This high-impact role involves navigating the complexity of 3M+ transactions annually across 67 countries in critical functions like Background Checks, Drug Tests, Medical Checks, and Relocation. You will define the architectural patterns that let us leverage AI and automation to reimagine these processes — eliminating repetitive manual work, replacing vendor-brittle integrations with durable ones, and empowering service teams to focus on high-value, human-centric activities. Your technical leadership will be essential as you drive the design and delivery of foundational data infrastructure, reusable primitives, and intelligent AI agent-based workflows. You will set the reference architecture other teams build to, make the reuse-vs-rebuild calls that decide whether our efficiency commitments land durably, and partner closely with stakeholders across Operations, Corporate, AWS, and International teams to translate pain points into technical solutions at scale. You will be the senior engineer other engineers go to for design reviews, deep-dive investigations, and "what does right look like" calls on cross-service architecture — mentoring engineers around you toward a higher bar and modeling it in every doc you write. This challenging role requires exceptional technical depth, strong written and verbal communication, and the ability to balance long-range architectural vision with tactical execution in a fast-paced, ambiguous environment. You will navigate complex global regulations, make data-driven technical decisions with far-reaching impact, and ensure the delivery of high-quality, secure solutions that enhance Amazon's hiring and employee management capabilities. If you're passionate about leveraging advanced technologies to streamline operations and elevate the employee experience — and you want your architectural decisions to show up in real business outcomes — this is an unparalleled opportunity to drive change and deliver outsized business value. About the team: Amazon Talent Solutions empowers our customers by providing integrated, people-focused solutions that streamline hiring processes for WW Stores, AWS, Devices, and Talent Acquisition. As stewards of the employee lifecycle and experience, we drive initiatives that promote transparency and efficiency in career mobility, workforce engagement, and operational needs management. We prioritize customer-centricity by tailoring our capabilities and processes to align with their preferences and behaviors. Our approach is to start with the customer's needs and match individuals to the right opportunities through our services.

Requirements

• 5+ years of non-internship professional software development experience
• 5+ years of programming with at least one software programming language experience
• 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• Experience as a mentor, tech lead or leading an engineering team

Nice To Haves

• 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor's degree in computer science or equivalent

Responsibilities

• Shape the architecture behind transformative solutions powered by Agentic AI that automate and optimize Amazon's global employee onboarding and experience operations.
• Serve as the senior technical owner across the Employee Onboarding and Experience (EOE) contingencies and services tech portfolio.
• Define architectural patterns to leverage AI and automation for reimagining onboarding processes.
• Drive the design and delivery of foundational data infrastructure, reusable primitives, and intelligent AI agent-based workflows.
• Set the reference architecture for other teams.
• Partner closely with stakeholders across Operations, Corporate, AWS, and International teams to translate pain points into technical solutions at scale.
• Provide technical leadership through design reviews, deep-dive investigations, and guidance on cross-service architecture.
• Mentor engineers around you toward a higher bar and model it in every document written.
• Navigate complex global regulations.
• Make data-driven technical decisions with far-reaching impact.
• Ensure the delivery of high-quality, secure solutions that enhance Amazon's hiring and employee management capabilities.

Benefits

• sign-on payments
• restricted stock units (RSUs)
• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree