Sr Site Specialist - Day Shift

Thermo Fisher Scientific • Indianapolis, IN

6d • Onsite

About The Position

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.

Requirements

• High school diploma or equivalent required.
• Able to read, write, and speak English fluently.
• Strong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality.
• Possess a strong desire to serve the customer and interpersonal skills to collaborate with various levels of personnel at the customer site.
• Independently operate handheld devices to enter data in various systems as needed; as well as analytical skills to reconcile reports.
• Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software.
• Uses organizational skills to multi-task and meet due dates as needed.
• Steel-toe shoes (required for all colleagues)

Nice To Haves

• 2 years of related experience working with clinical trials preferred.
• Experience working in customer service and knowledge of GMP environments are also a plus.

Responsibilities

• Perform device management, including configuration, maintenance, troubleshooting, life cycle management, and more.
• Use electronic inventory management systems to perform on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, packaging, and shipping.
• Analyze, maintain, and reconcile various reports to ensure contractual requirements are met.
• Proactively perform tasks, connect with leadership, and report customer concerns.
• Participate in safety programs such as hazard identification, inspections and incident reporting/investigation as required.
• Engage in process improvement activities.
• Perform other responsibilities as assigned by management.

Benefits

• competitive remuneration
• healthcare
• a range of employee benefits
• innovative, forward-thinking organization
• outstanding career and development prospects
• exciting company culture that stands for integrity, intensity, involvement, and innovation!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED