Sr. Site Reliability Engineer, Playout
About The Position
NBCUniversal is seeking a creative engineer to support the engineering, operations, deployment, maintenance, and support of core Distribution Engineering Playout systems, both on-premises and in the cloud. The role involves automating infrastructure and tools, evaluating products and architectures, improving reliability and scalability, and developing future products and services for NBCUniversal’s IP video distribution environment. The engineer will drive product release cycles and deployments, use CI/CD practices, monitor system health, investigate broadcast issues, and mentor SREs in DevOps practices. The role also requires staying current with AI-driven engineering practices and validating AI-generated outputs for security and responsible use. A rotating schedule provides 24/7 on-call support. The position currently follows a hybrid schedule, with a minimum of four days per week in the office; the company may change the in-office requirements.
Requirements
- Bachelor’s degree in Computer Science or a related degree.
- Strong experience with IP video, streaming, and broadcast technologies.
- At least 5 years of experience in modern infrastructure deployment and maintenance.
- At least 5 years of experience with enterprise configuration management tools and automation platforms such as Ansible or Terraform.
- Expertise architecting and configuring hosted cloud services such as AWS, GCP, or Azure.
- Expertise with networking and cloud-based network environments.
- Expertise with containerization and Kubernetes.
- Experience with CI/CD build and deployment practices.
- Experience administering Linux environments.
- An automate-first, automate-everything approach.
- Experience with multiple scripting languages, such as Python, JavaScript, Perl, Ruby, or Bash.
- Ability to use Agile processes for project management, development, and tracking.
- AI literacy, including identifying opportunities to use AI in monitoring, automation, problem management, and reliability improvement.
- Comfort working in a fast-paced Agile environment and adapting to changing requirements.
Nice To Haves
- Experience with a variety of software and hardware operating environments.
- Familiarity with monitoring and logging tools.
- Strong communication skills and the ability to clearly articulate complex issues and technologies.
- Strong design and problem-solving skills.
- Willingness to take ownership of problems and see them through to resolution.
- Experience with DevSecOps principles.
- Ability to create user interface designs based on client workflows.
Responsibilities
- Develop automated methods to provision, upgrade, and monitor Distribution Engineering infrastructure and tools.
- Develop proof-of-concept deployments to evaluate products and architectures.
- Identify single points of failure in new and existing systems and propose and deploy more reliable, scalable solutions.
- Drive product release cycles; deploy code to integration, staging, and production environments; and integrate with CI/CD tooling, monitoring, and change management.
- Mentor SREs on DevOps best practices.
- Deploy cloud infrastructure and associated playout software using CI/CD methodologies.
- Interact with automated monitoring infrastructure to ensure healthy environments.
- Create metrics and identify monitoring deliverables to improve site reliability.
- Evaluate new software releases for basic reliability and systems integration support.
- Develop future products and services for NBCUniversal’s IP video distribution environment.
- Drive and own investigations into broadcast issues and report findings to leadership and operations in a timely manner.
- Stay current with AI-driven engineering practices and ensure appropriate validation, security, and responsible use of AI-generated outputs.
- Provide rotating, 24/7 on-call support.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
