Sr. Site Reliability Engineer - Digital Assets

Early Warning® • Chicago, IL

4d • $122,000 - $162,000 • Hybrid

About The Position

The Sr. Site Reliability Engineer applies software and systems engineering practices to improve the reliability, resilience, scalability, and operational health of production services. The role partners with Software Engineering and other technology teams to incorporate reliability, observability, recoverability, performance, and operational readiness into systems throughout their lifecycle.

This senior-level role independently identifies systemic reliability risks, owns reliability outcomes across multiple services, and influences engineering decisions. It also mentors engineers and shares reusable solutions and practices that increase team effectiveness. The position follows Early Warning’s hybrid work model. Candidates must already be eligible to work in the United States for any employer; employment visa sponsorship is unavailable.

The role is primarily performed in a normal office environment and is largely sedentary, involving extensive computer use. It may require occasional standing, walking, kneeling, and reaching, as well as occasionally lifting 10 pounds. The listed pay ranges are $101,000–$135,000 per year in Phoenix, AZ or Chicago, IL, and $122,000–$162,000 per year in New York, NY or San Francisco, CA. Candidates are also eligible for a discretionary incentive plan and benefits.

Requirements

• Typically 5–8 years of relevant professional experience in Software Engineering, Site Reliability Engineering, Systems Engineering, Cloud/Platform Engineering, DevOps, Infrastructure Engineering, Architecture where applicable, or a comparable technical discipline.
• Experience with software development or scripting using one or more modern programming languages.
• Experience with software engineering principles, distributed systems, production troubleshooting, automation, and observability appropriate to the role.
• Experience with public cloud technologies and architectures, preferably AWS, along with infrastructure, networking, Linux/Unix, and modern application architectures appropriate to the role.
• Demonstrated analytical, problem-solving, communication, and collaboration skills.
• Ability to operate independently across complex systems and ambiguous reliability problems.
• Ability to distinguish observed facts from assumptions and make defensible engineering recommendations.
• Must independently be eligible to work in the United States for any employer at the date of hire; visa sponsorship is unavailable.

Nice To Haves

• Hands-on experience with AWS, or comparable experience with Microsoft Azure, Google Cloud Platform (GCP), or Oracle Cloud Infrastructure (OCI).
• Experience developing, deploying, operating, or improving highly available production software or distributed systems.
• Experience with CI/CD, Infrastructure as Code, containers or orchestration, observability, monitoring, alerting, and software-delivery automation.
• Experience with SLIs, SLOs, error budgets, incident management, performance analysis, capacity management, resilience testing, disaster recovery, or operational readiness.
• Experience creating reusable automation, tooling, platforms, patterns, or practices that improve engineering effectiveness.
• Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, Information Systems, or a related technical field, or equivalent practical experience.

Responsibilities

• Use software engineering, automation, and DevOps practices to improve how services are built, tested, deployed, observed, operated, and recovered.
• Use data, evidence, experimentation, and engineering analysis to identify reliability risks, test assumptions, and guide technical decisions.
• Define, implement, or improve service-level indicators (SLIs), service-level objectives (SLOs), error budgets, and other service-health measures.
• Improve observability through metrics, logging, tracing, monitoring, alerting, dashboards, and service-health instrumentation.
• Drive continuous improvement across CI/CD, observability, deployment practices, Infrastructure as Code, automation, testing, incident response, capacity management, resilience, and operational readiness.
• Identify recurring or systemic production issues and translate operational experience into improvements in code, architecture, automation, tooling, and engineering practices.
• Partner with Software Engineering teams to incorporate reliability, resiliency, scalability, performance, observability, recoverability, and operational readiness throughout the development lifecycle.
• Participate in or lead incident response, troubleshooting, service restoration, and blameless post-incident learning.
• Reduce operational toil and unnecessary manual intervention through software, automation, reusable patterns, and improved engineering practices.
• Mentor engineers, share knowledge, and develop reusable solutions and practices that improve team effectiveness.
• Own reliability outcomes across multiple services and guide less-experienced engineers.

Benefits

• Medical, dental, and vision plans.
• Company contributions to a Health Savings Account (HSA) or pre-tax flexible spending accounts (FSA) for commuting, health, and dependent-care expenses.
• 401(k) plan with a 100% company Safe Harbor match on the first 6% deferred, immediately upon eligibility.
• Flexible Time Off for exempt employees and PTO for non-exempt employees.
• 11 paid company holidays and a paid volunteer day.
• 12 weeks of paid parental leave.
• Maven Family Planning support, including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
• Discretionary incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed