Sr. Site Reliability Engineer - Digital Assets

Early Warning Services • San Francisco, CA

3d • Hybrid

About The Position

The Sr. Site Reliability Engineer applies software engineering and systems engineering practices to improve the reliability, resilience, scalability, and operational health of production services. The role partners with Software Engineering and other technology teams to ensure reliability, observability, recoverability, performance, and operational readiness are engineered into systems throughout their lifecycle. The engineer independently identifies systemic reliability risks, owns broader reliability outcomes, and influences engineering decisions across multiple services.

At the senior level, the role expands from independently performing SRE work to owning broader reliability outcomes and influencing how others engineer reliable systems. Senior SREs mentor engineers, share knowledge, and develop reusable solutions and practices that increase team effectiveness. They operate independently across complex systems and ambiguous reliability problems, own reliability outcomes across multiple services, and guide less-experienced engineers.

This is a hybrid role. Candidates must independently be eligible to work in the United States for any employer at the date of hire; employment visa sponsorship is not available. The normal office environment is primarily sedentary, with extensive computer use and sitting for periods of approximately four hours. Occasional standing, walking, kneeling, and reaching may be required. The role requires the ability to lift 10 pounds occasionally and/or a negligible amount of force frequently, visual acuity and dexterity to work with documents and office equipment, and the ability to communicate with internal and/or external customers. The listed duties are not all-inclusive; other related duties may be assigned by the supervisor.

Base pay per year is $101,000–$153,000 in Phoenix, Arizona, and Chicago, Illinois, or $122,000–$183,000 in San Francisco, California. Candidates are also eligible for a discretionary incentive plan and benefits.

Requirements

• Typically 5–8 years of relevant professional experience in Software Engineering, Site Reliability Engineering, Systems Engineering, Cloud/Platform Engineering, DevOps, Infrastructure Engineering, Architecture where applicable, or a comparable technical discipline.
• Experience with software development or scripting using one or more modern programming languages.
• Experience with software engineering principles, distributed systems, production troubleshooting, automation, and observability appropriate to the level.
• Experience with public cloud technologies and architectures, preferably AWS, along with infrastructure, networking, Linux/Unix, and modern application architectures appropriate to the level.
• Demonstrated analytical, problem-solving, communication, and collaboration skills appropriate to the scope of the role.
• Ability to operate independently across complex systems and ambiguous reliability problems, own reliability outcomes across multiple services, and guide less-experienced engineers.
• Ability to perform essential functions and physical requirements of the position, with or without reasonable accommodation.
• Must independently possess eligibility to work in the United States for any employer at the date of hire; employment visa sponsorship is unavailable.

Nice To Haves

• Hands-on experience with AWS, or comparable experience with another major cloud platform such as Microsoft Azure, Google Cloud Platform (GCP), or Oracle Cloud Infrastructure (OCI).
• Experience developing, deploying, operating, or improving highly available production software or distributed systems.
• Experience with CI/CD, Infrastructure as Code, containers or orchestration, observability, monitoring, alerting, and software-delivery automation.
• Experience with SLIs, SLOs, error budgets, incident management, performance analysis, capacity management, resilience testing, disaster recovery, or operational readiness appropriate to the level.
• Experience creating reusable automation, tooling, platforms, patterns, or practices that improve engineering effectiveness.
• Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Information Systems, or a related technical field, or equivalent practical experience.

Responsibilities

• Use software engineering, automation, and DevOps principles and practices to continually improve how services are built, tested, deployed, observed, operated, and recovered.
• Use data, evidence, experimentation, and rigorous engineering analysis to identify reliability risks, test assumptions, and guide technical decisions.
• Define, implement, or improve SLIs, SLOs, error budgets, and other service-health measures appropriate to the scope of responsibility.
• Improve observability through metrics, logging, tracing, monitoring, alerting, dashboards, and service-health instrumentation.
• Drive continuous improvement across CI/CD, observability, deployment practices, Infrastructure as Code, automation, testing, incident response, capacity management, resilience, and operational readiness.
• Identify recurring or systemic production issues and translate operational experience into improvements in code, architecture, automation, tooling, and engineering practices.
• Partner with Software Engineering teams to incorporate reliability, resiliency, scalability, performance, observability, recoverability, and operational readiness throughout the development lifecycle.
• Participate in or lead incident response, troubleshooting, service restoration, and blameless post-incident learning.
• Reduce operational toil and unnecessary manual intervention through software, automation, reusable patterns, and better engineering practices.
• Mentor engineers, share knowledge, develop reusable solutions, and guide less-experienced engineers.
• Own reliability outcomes across multiple services and influence engineering decisions.

Benefits

• Competitive medical plans (PPO/HDHP), dental, and vision plans.
• Company contributions to a Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health, and dependent care expenses.
• 401(k) retirement plan with a 100% company Safe Harbor Match on the first 6% deferred, immediately upon eligibility.
• Flexible Time Off for exempt employees and generous PTO for non-exempt employees.
• 11 paid company holidays and a paid volunteer day.
• 12 weeks of paid parental leave.
• Maven Family Planning support, including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and return-to-work support.
• Eligibility for a discretionary incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed