Sr. Site Reliability Engineer
About The Position
As a Site Reliability Engineer within Ally's Production Engineering/Operations organization, this role is responsible for maintaining the health of applications in production. The engineer designs technology approaches to modernize the application stack and enables Agile teams to deliver with quality and speed. The role provides in-depth technical expertise on decisions related to running complex software systems at scale. It partners with Enterprise Architecture, Infrastructure, and Application Product teams to enable flexible application patterns and translate business requirements into scalable, flexible, and secure cloud solutions. The position contributes to Ally's technology strategy and supports application modernization and cloud adoption. The role's specific work arrangement is not stated. Ally classifies roles as fully on-site, hybrid, or fully remote, with the hiring manager discussing requirements during the hiring process.
Requirements
- At least 3 years of software development experience and 3 years of relevant experience.
- Bachelor’s degree in Computer Science, Math, Engineering, or a related field, or equivalent.
- Experience with monitoring, alerting, performance analysis, and reliability, including SLI/SLO/SLA development.
- Strong knowledge of Linux, networking, distributed systems, microservices, and cybersecurity best practices.
- Hands-on development experience with Java/J2EE, JavaScript, Spring/Spring Boot, React, REST APIs, Python, Shell scripting, PL/SQL, Oracle, and Windows/Linux.
- AWS/cloud experience or certification, including services such as Fargate, Lambda, Aurora, DynamoDB, ALB/NLB, and Auto Scaling.
- DevOps and automation experience with Terraform, Jenkins, GitLab, CI/CD pipelines, and Ansible.
- Experience with observability tools such as Dynatrace, CloudWatch, Prometheus, and Grafana.
- Experience working across Agile, Scrum, Kanban, and Waterfall environments.
Responsibilities
- Provide technical guidance across development, delivery, production support, and application modernization.
- Partner with product and engineering teams to influence architecture, cloud migration, Agile practices, and technology roadmaps.
- Build automation to streamline provisioning, deployment, recovery, remediation, and operational support.
- Establish and manage SLIs/SLOs, observability, monitoring, and service health to improve application reliability.
- Strengthen resiliency, fault tolerance, disaster recovery, and release readiness, including resiliency and chaos testing.
- Support incident response and post-mortems, translating findings into engineering improvements that reduce recurring issues and recovery time.
- Conduct capacity planning and resource optimization to support performance and growth.
- Communicate technical recommendations to senior leadership and cross-functional stakeholders.
Benefits
- At least 20 paid time off days, 11 paid holidays, and 8 hours of annual volunteer time off; amounts and program terms vary by start date, employment status, and management level.
- 401(k) retirement savings plan with matching and company contributions.
- Student loan pay-down and 529 educational savings assistance programs.
- Tuition reimbursement.
- Employee stock purchase plan.
- Financial learning center and access to financial coaches.
- Medical, dental, and vision insurance options.
- Life insurance and short- and long-term disability coverage.
- Health Savings Account with employer contributions and Healthcare FSA.
- Critical illness, accident, and hospital indemnity insurance.
- Total well-being program supporting physical, social, emotional, and financial well-being.
- Adoption, surrogacy, and fertility assistance.
- Paid parental and caregiver leave.
- Dependent Day Care FSA, backup child and adult/elder care days, and childcare discounts.
- Employee Assistance Program.
- Subsidized and discounted Weight Watchers program and other employee discount programs.
- Potential travel allowances, relocation assistance, signing bonus, and/or equity, depending on the role.
- Annual incentive plan eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
