Sr Shipping Receiving Supervisor

CTDI•Fairview, OR

11d•$60,000 - $70,000•Onsite

About The Position

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide. Sr Shipping Receiving Supervisor is responsible for overseeing all inbound and outbound warehouse operations, ensuring the accurate, timely, and efficient movement of goods. This position leads a team of shipping and receiving staff, enforces safety and quality standards, and collaborates with other warehouse functions to optimize workflow and meet business objectives. 1st Shift: 8:00AM - 5:00PM, Monday - Friday Recommendation on Salary Range: $60,000.00 - $70,000.00 (depending on level of prior experience). Current IGOR Eligibility: 10%

Requirements

4-5+ years of warehouse experience, including at least 2 years in a supervisory or lead role.
Strong knowledge of shipping, receiving, and overall warehouse operations.
Experience with Warehouse Management Systems (WMS) and proficiency in Microsoft Office applications (Excel, Word, Outlook).
Skilled at maintaining precise, organized records that support operational efficiency and informed decision-making.
Demonstrates leadership and interpersonal skills, effectively communicating, motivating, and influencing team members and peers across the organization.
Capable of coordinating complex workloads, organizing tasks, and consistently meeting deadlines in fast-paced, high-pressure environments.
Applies problem-solving skills and sound judgment to address operational challenges and drive process improvements.
Able to engage professionally with customers when required.
General knowledge of OSHA standards and workplace safety practices.

Nice To Haves

Familiarity with labor planning, resource allocation, or operational forecasting.
Experience tracking and analyzing performance metrics, KPIs, or operational reports.
Forklift certification and/or experience operating warehouse equipment.
Lean/Six Sigma or process improvement experience.
Knowledge of transportation regulations and best practices.
Supervising temporary staff.
Experience working with UKG.

Responsibilities

Oversee all incoming and outgoing shipments, including verifying contents, inspecting for damage, and maintaining accurate documentation.
Coordinate with carriers, vendors, and internal teams to ensure timely delivery and receipt of materials.
Monitor and improve warehouse processes to increase efficiency, reduce errors, and minimize costs.
Maintain inventory accuracy by performing cycle counts, reconciling discrepancies, and reporting variances.
Ensure customer compliance requirements are met for accuracy and processing times.
Prepare, maintain, and analyze customer and internal reports, noting trends and actionable items.
Develop and implement action plans for new or existing processes to maximize efficiency while maintaining quality standards.
Collaborate with warehouse management on strategic initiatives and workflow improvements.
Assist in P&L forecasting and analysis, including labor planning and scheduling.
Train employees on department procedures and processes, ensuring adherence to standards.
Engages in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment.
Communicate effectively with management and customers to ensure SLAs are met and issues are promptly resolved.
Collaborate with other departments to ensure smooth and effective shipping processes.
Meet or surpass daily Key Performance Indicators (KPIs) with accurate reporting that consistently meets or exceeds customer expectations.
Provide first-level support for escalated operational issues during the work shift.
Ensure compliance with health and safety regulations, company policies, and industry standards.
All other duties assigned, based on the business the warehouse supports.