Sr. SharePoint Consultant, Professional Services
About The Position
Softchoice is reimagining the role we play in our customers’ lives, and we are seeking great people to strengthen our customer centric culture. In the rapidly changing IT environment, full of complex challenges for customers, our role is to ensure their experience with Softchoice is engaging, effortless, and valuable. As a Senior SharePoint Consultant within the Professional Services organization, you will have the opportunity to consult with and advise our valued enterprise and public sector clients on Microsoft SharePoint engagements. This role is responsible for leading the service delivery functions and technical teams involved with the planning, setup, configuration, and administration of Microsoft SharePoint solutions.
Requirements
- A curious mindset, willing to ask the right questions to provide customers with the best possible solution
- A problem solver with the capability to uncover & address the root cause of an issue
- A proactive work ethic that puts responsiveness to customers first
- Passion for building strong relationships with customers and driving great CX
- Computer Science / Information Technology degree or diploma or equivalent industry experience.
- Ability to travel up to 10% of the time
- 7+ years’ work experience in a client-facing professional services role
- Proven Consulting experience in a similar role
- Proven hands-on SharePoint migration experience
- Updated Certifications and training to include: Managing Microsoft Teams (MS-700), Microsoft 365 Administrator (MS-102), Identity and Access Administrator Associate (SC-300), Information Security Administrator (SC-401), Sharegate, Quest ODM, SPMT
Responsibilities
- Work closely with related teams on SharePoint projects, which would include upgrades, installations, configurations, migrations, security enhancement, administration, policy development, and user training. This will require a technical understanding of planning, designing, setting up, and administering Microsoft SharePoint environments.
- Work closely with co-workers (internally), Customers (externally), and vendor representatives on the installation, configuration, and troubleshooting of SharePoint, in accordance with contract SLAs
- Function as a technical expert, with strong customer interaction skills, and the ability to advise on, implement, and manage complex solution and service deployments for clients
- Have a hunger for learning, and take advantage of the opportunities to pursue relevant training for SharePoint
- Be a role model for our values of personal growth, customer passion, taking care of others & owning the end result.
- Have the opportunity to work in a highly visible customer-facing role.
- Have the chance to use your technology expertise, supporting a detailed, actionable Statement of Work with our architects, engineers, and project managers.
- Stay on top of new trends and technological updates
- Continually fine-tune your delivery, adoption, and problem-solving skills along the way
Benefits
- Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program
- Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance
- Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave
- Additional Perks: Employee Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
