Sr ServiceNow Developer

AHU Technologies • Washington, DC

3d • Onsite

About The Position

The client is seeking a full-time ServiceNow Application Developer to support the development, administration, and ongoing enhancement of the district’s ServiceNow platform within the Office of Data & Technology. This role will play a critical hands-on role in configuring, maintaining, and evolving ServiceNow to support district-wide business processes across multiple modules, including—but not limited to— Source-to-Pay (S2P), Human Resources Service Delivery (HRSD), IT Service Management (ITSM), IT Asset Management (ITAM), and other modules. The ideal candidate brings strong platform fundamentals, experience supporting enterprise workflows, and the ability to partner effectively with non-technical stakeholders across a large public-sector organization. The ServiceNow Application Developer will ensure solutions are scalable, user-centered, secure, and aligned to operational priorities, while supporting continuous improvement of service delivery across central office and school-based teams.

Requirements

• Bachelor’s degree in IT, related field, or equivalent experience.
• 15 years of experience.
• Hands-on ServiceNow administration experience, including ownership or co-ownership of a ServiceNow instance (5 Years).
• Strong foundational knowledge of the ServiceNow platform, including: Forms, lists, tables, and dictionary configuration, Business Rules, Client Scripts (8 Years).
• Experience integrating ServiceNow with external systems via REST/SOAP APIs (8 Years).
• Proficiency in JavaScript for ServiceNow scripting (business rules, client scripts, UI policies) (8 Years).
• Knowledge on UI Policies, and UI Actions Roles and Access Control Lists (ACLs) Update sets and platform administration (8 Years).
• ITIL Foundation certification or equivalent ITSM process knowledge.
• Experience with one or more ServiceNow application areas such as ITSM, HRSD, S2P, CSM, or SecOps.
• Experience building or supporting system integrations using REST APIs, Integration Hub, and data imports.
• Experience working in a public sector, K–12, education, or other highly regulated environment.

Nice To Haves

• ServiceNow Certified Application Developer (CAD) preferred.

Responsibilities

• Configuring, maintaining, and evolving ServiceNow to support district-wide business processes across multiple modules.
• Ensuring solutions are scalable, user-centered, secure, and aligned to operational priorities.
• Supporting continuous improvement of service delivery across central office and school-based teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior