Sr Security Officer

St. Jude Children's Research Hospital•Memphis, TN

1d•Onsite

About The Position

Responsible for uniformed patrols and crime prevention services to protect life and property. Proactively supports and maintains a positive rapport with patients, parents, caregivers, families, staff and visitors. Enforces St. Jude policies and regulations. Coordinates with Security Management in the preliminary and follow-up investigation of complaints. Reports offenses and disruptions. Provides written incident reports and maintain records.

Requirements

High school diploma/GED required.
2+ years of security related experience (e.g., security program, police organization, military branch, conflict counselling).
Experience in data entry and working in emergency situations and fast pace stressful environment.
Valid driver’s license from the employee’s state of residence and be insurable by St. Jude's insurance carrier.
Must attain Licensed Unarmed Security Officer certification for the State of Tennessee within 60 days of employment.
Undergoes and clears necessary background checks and driving skills.
Must pass a criminal background investigation; have and maintain a clean motor vehicle driving record.

Nice To Haves

Some experience with computer systems, including Microsoft Office (Word/ Excel etc.), with some experience maintaining records, preferred.
Proven performance in earlier role.

Responsibilities

Provide institution-wide flawless customer service by responding to inquiries and resolving issues or complaints (e.g., issuance of personnel badges and hangtags).
Act as a communication specialist during emergency situations (e.g., Fire, Severe Weather, 911 Calls).
Coordinate with Security Management in the preliminary and follow-up investigation of complaints.
Maintain daily reports & records and provide written incident reports on all activities during their given shift (e.g., offenses, disruptions).
Patrol assigned areas on foot or in vehicles assigned to Security and/or Transportation.
Conduct security inspection of campus facilities and areas, reporting conditions as necessary.
Direct pedestrian and vehicle traffic and enforce campus parking regulations as needed.
Provide security and transportation services for VIP’s and other dignitaries.
Provide escort for money handling facilities.
Operate security related equipment such as computers, radios, electronic access control systems, intercoms, and closed-circuit televisions.
Assist with regulatory compliance activity related to performing security services, such as DNV Environment of Care standards.
Perform other duties as assigned to meet goals and objectives of the department and institution.
Maintain regular and predictable attendance.