Sr. Scientific Support Specialist
About The Position
Join Thermo Fisher Scientific’s Unity Lab Services Scientific Support team, providing tailored laboratory services and supply management solutions. The role supports critical laboratory operations, including research shipment coordination, filtration and aliquot preparation, cold-storage alarm response, and routine equipment maintenance. It helps ensure laboratories remain stocked, compliant, safe, and operationally efficient. The position follows a standard Monday–Friday schedule and includes participation in an after-hours on-call rotation for cold-storage alarms, with response as needed during nights, weekends, and holidays. Work is primarily independent at customer sites and takes place in laboratory environments, including cold rooms and freezers and areas that may contain chemical-based allergens. PPE is often required. The work includes frequent standing, walking, lifting, and manual handling of materials, and overtime may be necessary.
Requirements
- High school diploma or equivalent.
- At least 2 years of work experience in a laboratory setting.
- Proficiency with Microsoft 365 applications, including Excel, Outlook, and Teams.
- Strong attention to detail and organizational skills, with a safety-first approach.
- Ability to read and understand SDS documentation and DOT labeling requirements.
- Excellent verbal and written communication skills in English.
- Availability for after-hours on-call responses, including nights, weekends, and holidays, and to report to a customer site when required.
- Ability to lift 30–40 lbs regularly and up to 50 lbs occasionally; use pushcarts and forklifts to move loads up to 100 lbs; and frequently stand, walk, and manually handle materials.
- Ability to meet pre-employment screening requirements, including background check and drug test, and any customer-mandated screening, credentialing, or badging requirements.
Responsibilities
- Monitor and respond to cold-storage alarms during business hours and as part of an after-hours on-call rotation.
- Investigate alarm conditions, identify root causes, coordinate or implement resolutions, initiate work orders, and relocate temperature-sensitive inventory when necessary.
- Receive, inspect, label, and store incoming and outgoing research shipments in accordance with compatibility guidelines and DOT regulations.
- Perform filtration and aliquot preparation according to SOPs, maintaining accurate and complete documentation.
- Place gas cylinder orders, understand gas meters, and safely manage encounters with hazardous materials.
- Perform routine laboratory equipment maintenance to support effective operation and safety and compliance standards.
- Perform labware operations, including precision cleaning, inventory management, quality control, and sterilization by autoclaving.
- Follow Best Practices, SOPs, and Work Instructions.
- Maintain accurate records, fulfill contractual obligations, and assist with tracking business metrics.
- Perform other duties as assigned by management.
Benefits
- Comprehensive healthcare and medical plans
- Dental insurance
- Vision insurance
- Paid holidays
- Tuition reimbursement
- At least 120 hours of paid time off (PTO)
- Paid parental leave, including bonding and caregiver leave
- Accident and life insurance
- Short- and long-term disability
- 401(k) retirement savings plan
- Employee Stock Purchase Plan with an opportunity to purchase company stock at a discount
- Employee assistance and family support programs
- Commuter benefits
- Variable annual bonus eligibility based on company, team, and/or individual performance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
