Sr Scheduler

Munson Healthcare•Grayling, MI

14h•Onsite

About The Position

The Surgery Scheduler will act as a liaison between patients, professional staff and physicians by scheduling and coordinating all necessary functions for surgical and diagnostic procedures. Obtain all pre-operative paperwork as required. Manage, produce and distribute all surgical and procedural schedules to physicians and departments. Provides support for overall surgical department including data entry, attending meetings, supporting administrative staff and scheduling.

Requirements

High school diploma required.
Experience in customer service and dealing with physician office staff and the general public required.
Must understand medical terminology and procedures.
Superior customer relationship skills and proven ability to communicate effectively and accurately, verbally and in writing with all levels.
Must be able to work independently and prioritize projects and timelines within a flexible schedule.
Must be able to work with a team to accomplish and implement goals within a dynamic practice environment.
Able to operate under frequently stressful conditions.
Is willing to embrace and support change as necessary to obtain operational and performance efficiencies.
Ability to take initiative, problem solve, and remedies scheduling conflicts to ensure patients are scheduled for surgery in a timely manner.
Ability to manage multiple priorities.

Nice To Haves

Associates degree in business, accounting, medical office management, medical administration, secretarial science, health services administration, or related degree preferred.
In lieu of an Associate’s Degree, candidate must have 5 years’ experience in a highly demanding, customer driven fast-paced, professional work environment that included acute attention to detail, multifaceted work demands with emphasis on quickly prioritizing and resolving a high volume of scheduling needs, preferably in a health care environment.
Experience in registration and scheduling of patients preferred.
General medical office practices preferred.
Knowledge of billing and coding, electronic medical records, and medical terminology a plus.

Responsibilities

Act as a liaison between patients, professional staff and physicians by scheduling and coordinating all necessary functions for surgical and diagnostic procedures.
Obtain all pre-operative paperwork as required.
Manage, produce and distribute all surgical and procedural schedules to physicians and departments.
Provide support for overall surgical department including data entry, attending meetings, supporting administrative staff and scheduling.