Sr SAP Basis Administrator

Penumbra
•$119,000 - $180,000

About The Position

The Sr SAP Basis Administrator is responsible for administering, supporting, monitoring, maintaining, and optimizing SAP S/4HANA, SAP HANA, SAP BTP, and related SAP cloud technologies. This hands-on technical role works closely with SAP ECS, Security, Infrastructure, Integration, Quality, and business application teams to help maintain a stable, compliant, secure, and high-performing SAP environment supporting critical business operations. The role supports production operations, system maintenance and upgrades, SAP cloud connectivity and integrations, authentication, technical controls, audits, business continuity, and disaster recovery. It also involves documenting operational procedures, troubleshooting issues through resolution, and identifying opportunities to improve or automate BASIS monitoring and controls. The position is based in a general office environment, with willingness to work onsite as required and possible business travel of 0%–10%.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, or a related field with 8+ years of SAP BASIS experience, or an equivalent combination of education and experience.
  • Strong hands-on experience supporting SAP S/4HANA and HANA production environments.
  • Experience with SAP BTP, Cloud Connector, certificates, connectivity, and hybrid SAP landscapes.
  • Experience supporting ITGC/SOX controls, audit requirements, change management, business continuity, and disaster recovery.
  • Strong troubleshooting, documentation, oral, written, interpersonal, and cross-functional collaboration skills.
  • Ability to independently execute technical activities, prioritize multiple assignments, and take ownership of issues through resolution.
  • High degree of accuracy and attention to detail.
  • Proficiency with MS Word, Excel, and PowerPoint.
  • Excellent organizational skills and ability to prioritize assignments while handling various projects simultaneously.

Nice To Haves

  • SAP BASIS, SAP S/4HANA, or SAP BTP certification.
  • Experience supporting medical devices, pharmaceuticals, biotechnology, or other highly regulated environments.
  • Working knowledge of SAP IBP integrations, Event Mesh, IAS/IPS, SSO (SAML 2.0 and Kerberos/SNC), SAC, and SAP Cloud ALM.

Responsibilities

  • Perform day-to-day SAP S/4HANA BASIS administration, monitoring, performance analysis, and production support.
  • Monitor SAP systems, background jobs, interfaces, dumps, logs, system availability, and performance.
  • Coordinate SAP RISE/ECS incidents, service requests, maintenance, patching, and infrastructure activities.
  • Execute and support S/4HANA upgrades, patching, SAP Notes, kernel updates, and planned maintenance.
  • Manage SAP transports across DEV, QA, and Production environments; support system refreshes, client copies, post-copy activities, and technical validation.
  • Administer and monitor SAP HANA environments, including backup/recovery, performance, and related technical activities.
  • Manage SAP BTP and Cloud Connector configurations, destinations, certificates, connectivity, Event Mesh, SAP IBP integrations, SAP Analytics Cloud (SAC), and SAP Cloud ALM.
  • Support and troubleshoot SAP S/4HANA SSO and authentication technologies, including SAML 2.0, Kerberos/SNC, SAP IAS/IPS, certificates, trust configuration, and related integrations.
  • Maintain technical integrations, including RFCs, APIs, OData services, web services, HTTP/HTTPS connections, CDS views, ALE/IDoc, and related technical connectivity.
  • Participate in business continuity, disaster recovery, failover testing, and recovery activities.
  • Troubleshoot production issues, perform root cause analysis, coordinate resolution, and prepare and maintain SOPs, runbooks, technical documentation, and operational procedures.
  • Follow change management processes and support ITGC/SOX controls for transport, system changes, client settings, background jobs, patching, and technical administration.
  • Maintain documentation and audit evidence; support internal and external audit requests with SAP technical logs, reports, and supporting evidence.
  • Follow security, segregation-of-duties, controlled-access, and SAP operational standards; identify opportunities to improve or automate BASIS monitoring and controls.
  • Adhere to the Company's Quality Management System (QMS) and applicable domestic and global quality system regulations, standards, and procedures.
  • Understand and follow applicable security, privacy, and compliance principles, regulations, standards, and procedures.
  • Ensure other members of the department follow the QMS, regulations, standards, and procedures.
  • Perform other work-related duties as assigned.

Benefits

  • Medical, dental, vision, life, AD&D, short-term disability, and long-term disability insurance for eligible employees.
  • 401(k) with employer match.
  • Paid parental leave.
  • Eleven paid company holidays per year.
  • A minimum of fifteen days of accrued vacation per year, increasing with tenure.
  • Paid sick time in compliance with applicable laws.
  • Competitive compensation package and equity program, when applicable.
  • Collaborative teamwork environment with ongoing learning and performance recognition.
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