Sr Sales Revenue Ops Analyst (Remote)

Cengage Group•Virtual US MA, MA

5d•$77,100 - $100,200•Remote

About The Position

Cengage is seeking a sales analyst to organize sales data and provide dashboards and scorecards to the global sales team to enable data-based decisions and improve overall sales performance. This role requires strong analytical skills, exceptional communication skills, and the ability to collaborate with cross-functional teams, including marketing teams, finance, and sales. The ideal candidate will be proficient in tools like Excel, SFDC Analytics Studio, Chat GPT, PBI, and collaborate with team members to identify market trends, monitor sales performance, and provide actionable recommendations for sales planning. You will partner closely with Sales Leadership, Finance, and Analytics teams to translate sales data into actionable strategies and continuously optimize dashboards based on performance insights.

Requirements

Bachelor’s degree in business administration, data analysis, or related field, or equivalent experience.
3-7 years of experience in sales analysis, business intelligence, or a related role.
Proficiency in Excel, CRM platforms, Gong, SQL, and data visualization tools like PBI.
Strong ability to interpret and analyze complex data.
Familiarity with AI tools, automation platforms, and generative AI applications.
Strong communication and data‑storytelling skills, including the ability to distill complex analyses into concise, executive‑ready narratives that influence decision‑making.
Adept at identifying issues and recommending effective solutions.
Ability to handle multiple projects and meet deadlines.

Nice To Haves

Certifications in data analysis or CRM platforms are a plus.

Responsibilities

Analyzing sales data. Reviewing and interpreting sophisticated data sets to identify trends, opportunities, and patterns that inform decision-making processes.
Evaluating market trends. Conducts in-depth market research and analysis to ensure sales strategies align with evolving customer needs and market conditions.
Developing sales reports. Develop, build, and maintain dashboards and reporting frameworks using PBI and Excel to monitor important metrics, sales performance, pipeline health, quota attainment, and productivity metrics.
Employing AI and automation tools to improve lead scoring, pipeline analysis, and customer insights.
Supporting the sales team. Enable GTM collaboration on account and product strategies. Improve execution by growing both seller confidence and time spent selling. Support sales goal attainment by providing access to leading and lagging indicators.
Document operational processes, AI use cases, and reporting methodologies, in partnership with enterprise data analytics team.
Collaborating with team members. Work with stakeholders across departments to align sales initiatives, data definitions, and analytical methodologies with broader organizational objectives.
Providing actionable insights. Deliver data-driven insights by translating complex data into clear, compelling stories that highlight key performance drivers, business implications, and actionable recommendations to improve sales performance and drive business growth.