Sr. Sales Manager

Pyramid Global Hospitality

1d•$90,000 - $95,000•Onsite

About The Position

Pyramid Global Hospitality is seeking a highly motivated and analytical Senior Sales Manager with experience in driving sales revenues for hotels or resorts. This key role will be responsible for proactively soliciting and managing group business in assigned vertical and geographical markets, up-selling to maximize revenue opportunities, and achieving personal and team revenue goals. The position ensures business is turned over properly for service delivery and drives customer and guest loyalty through excellent service. The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, a team player, and lead by example, responding professionally to guests and team members.

Requirements

Bachelor’s degree or equivalent experience.
5+ years’ experience as a Sales Manager in a hotel/resort environment.
Ability to effectively communicate verbally and in written form with the public as well as other team members.
Essential statistical and analytical skills required to identify revenue opportunities and shortfalls.
Ability to work both independently and cross-functionally to achieve goals.
Ability to thrive in a multi-tasked and fast-paced environment.
Availability to work when events are happening, i.e. weekends, nights and holidays.

Nice To Haves

SalesForce (Delphi) experience preferred

Responsibilities

Proactively solicit and manage group business in assigned vertical markets and geographical markets.
Actively up-sell to maximize revenue opportunities.
Achieve personal and team related revenue goals.
Ensure business is turned over properly and in a timely fashion for proper service delivery.
Drive customer & guest loyalty by delivering service excellence throughout each customer/guest experience.
Provide service to customers to continue to grow the account.
Make personal visits, when necessary to target areas and call on Companies and associations located in a specific market or area.
Book meetings, conferences, and social guests from assigned areas.
Dedicate majority of time to direct telephone sales.
Rework and maintain old account files and solicit new accounts.
Respond to all correspondence from assigned areas and trace dates for reworking and follow up.
Set-up site inspections and follow through.
Attend trade shows pertinent to assigned areas and attend meetings, seminars, and functions through membership in association.
Maintain constant contact with Corporate and Association meeting planners.
Maintain membership and contacts in hotel industry associations.
Maintain a working relationship with departments interacting with convention groups.
Develop new accounts.
Stay abreast of industry trends and make recommendations of changes, which would affect operations.
Maintain accurate forecast and recap information.
Set-up and conduct site inspections for entire property.
Meet sales goals as outlined by the Director of Sales and Marketing on a monthly, quarterly, and annual basis.