Sr. Sales Manager

Pyramid Global Hospitality•Gainesville, FL

36d•Onsite

About The Position

The Hilton University of Florida Conference Center Gainesville is seeking a collaborative, relationship-driven Senior Sales Manager to serve as the bridge between the University and Gainesville's premier conference hotel. This position is ideal for someone who has established relationships with UF colleges, departments, research institutes, athletics, alumni organizations, student groups, and administrative offices and enjoys connecting people with solutions. Your knowledge of campus, University events, and internal processes will help position the Hilton as the preferred destination for meetings, conferences, recruiting visits, alumni events, athletic programs, and special events. In addition to business development, you'll play an important role in business intelligence, sales strategy, marketing initiatives, and sales systems management to help identify new revenue opportunities and support the hotel's continued growth.

Requirements

Has experience working within the University of Florida or possesses extensive knowledge of the University community.
Enjoys networking and building meaningful professional relationships.
Is organized, analytical, and comfortable using technology and data to make informed decisions.
Has excellent communication and presentation skills.
Thrives in a collaborative, fast-paced environment.
Is passionate about delivering exceptional customer service.
Can identify opportunities, solve problems, and think strategically.
Sales, event planning, hospitality, higher education administration, alumni relations, athletics, conference services, communications, development, or University program management experience are all valuable backgrounds for this role.

Responsibilities

Build Relationships Across the University: Serve as the primary liaison between the Hilton University of Florida Conference Center Gainesville and the University community.
Develop and maintain relationships with faculty, staff, administrators, event planners, researchers, athletics personnel, alumni organizations, and affiliated partners.
Identify opportunities for conferences, meetings, lodging, catering, recruiting visits, symposiums, training programs, and special events.
Represent the hotel at University functions, networking events, campus meetings, and community events.
Help position the Hilton as the University's preferred hospitality and conference destination.
Grow Business: Proactively solicit new business while strengthening existing University partnerships.
Manage a portfolio of assigned accounts with an emphasis on long-term relationships and repeat business.
Collaborate with the Director of Sales & Marketing and Director of Catering to identify and secure new opportunities.
Respond promptly to inquiries and provide exceptional customer service throughout the sales process.
Coordinate with hotel operations to ensure successful event execution.
Use Data to Drive Success: Manage and maintain Delphi.fdc (Amadeus Advanced) and other sales systems.
Ensure sales data is accurate and supports forecasting and reporting.
Assist with month-end reporting and revenue analysis.
Analyze University event trends, booking patterns, and market opportunities.
Partner with Revenue Management to identify high-value business segments and maximize revenue opportunities.
Support Marketing & Community Engagement: Assist with marketing initiatives focused on the University community.
Help develop social media and digital marketing campaigns highlighting campus partnerships and events.
Monitor University calendars and emerging opportunities to proactively generate business.
Collaborate with Hilton corporate marketing and University partners to strengthen brand awareness.