Sr Sales Manager, Action Line TO

Hilton Grand Vacations•Orlando, FL

About The Position

The Senior Sales Manager will be responsible for maintaining the plan for their assigned team and for following and implementing departmental procedures. This role involves staffing, planning, controlling, and advising the activities of a qualified sales force of Sales Executives and sales management to achieve high sales volume. The position supervises and leads all aspects of sales activity on a specific team, supporting sales in crafting driven, breakthrough strategies and plans. The manager will challenge existing methods, explore new ways of looking at problems, processes, and solutions, and identify novel solutions by trying new methods and technologies to improve business results, customer experience, and efficiencies. The role also focuses on developing the team to achieve maximum production and efficiencies, exceeding monthly volume production targets, and scheduling/coordinating new hire and advanced training with the Trainer & Talent Development team. Additionally, the Senior Sales Manager will conduct mentorship and reviews, lead sales training, coach and develop the sales team for current needs and future leadership, conduct motivational sales meetings, and hold the team accountable for adhering to policies and procedures, while generating maximum performance through predefined metrics.

Requirements

  • High School Diploma or equivalent experience
  • Proven track record of three years’ validated experience as a Sales Manager in timeshare industry.
  • Timeshare experience required.
  • Strong ability to recruit, train, and empower individuals in the field of direct phone sales.

Responsibilities

  • Supervises and leads all aspects of sales activity on a specific team.
  • Support sales in crafting driven, breakthrough strategies and plans.
  • Support the team by challenging the way things have always been done; looking at problems, processes and solutions in new ways; and identifying novel solutions to old problems by trying new methods and technologies.
  • Develop the team to acquire maximum production and efficiencies.
  • Exceed the set monthly volume production on the floor.
  • Schedule/Coordinate all new hire & sophisticated training. Works with Trainer & Talent Development to provide elite training initiatives.
  • Conduct mentorship and reviews with select Sales Executives.
  • Leads best-in-class sales training for Sales Executives when vital and helps to develop monthly training calendar.
  • Coaches, develops, empowers measures, monitors and mentors the sales team for current business needs and future leadership positions to support succession planning.
  • Conduct motivational, significant morning sales meetings.
  • Runs the team and holds them accountable for adherence to policies and procedures.
  • Generates maximum performance in the sales force by applying predefined metrics.
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