Sr Sales Manager - Action Line

Hilton Grand Vacations•Four Corners, FL

16h

About The Position

As a Sr. Sales Manager, you will be responsible for driving company success through performing the following tasks to the highest standards. This role involves partnering with sales management staff, senior sales leadership, and contracted vendors to integrate sales philosophies, strategies, and techniques into the sales process to improve Net Owner Growth. You will lead in mentoring and training sales team members to enhance their overall sales performance through various methods such as one-on-one counseling, classroom modules, ride-alongs, role-playing, and providing study materials. The position also focuses on optimizing sales efficiencies and exceeding targeted net sales volume by facilitating groundbreaking training systems and methods. You will promote and support the company culture, including core values, compliance, and professional excellence. Management of the sales line includes leadership tasking, floor governance, and mentorship. Building a successful sales workforce and a positive workplace through daily management and strong sales floor processes, including continuous training, is key. Planning and facilitation of morning meetings for Sales Executives, Sales Leaders, and managers are also part of the role. The goal is to improve business results, customer experience, efficiencies, and grow cash down payment at the point of sale. You will support the DOS/Sr Sales Manager in leading the floor and acting as the point person for customer-related expectations and issues for the in-house line and action line of the Domestic sales team. Other reasonable duties as assigned by Management based upon business needs will also be performed.

Requirements

Sales management experience
Mentoring and training sales team members
Understanding of sales philosophies, strategies, and techniques
Ability to facilitate training systems and methods
Knowledge of company culture, core values, compliance, and professional excellence
Experience with leadership tasking, floor governance, and one-on-one mentorship
Ability to build a successful sales workforce and positive work environment
Experience in planning and facilitating meetings
Skills in improving business results, customer experience, and efficiencies
Ability to support senior sales management and act as a point person for customer issues

Responsibilities

Partners with sales management staff and senior sales leadership as well as contracted vendors in integrating all sales philosophies, strategies and techniques into the sales process (including all sales tools) to improve Net Owner Growth.
Lead in the practice of mentoring and training sales team members to improve their overall sales performance including but not limited to: one on one counseling, class room modules, ride-along, role playing and providing study materials that include written, video, and audio tools.
To facilitate the use of groundbreaking training systems and methods to help optimize sales efficiencies and exceed targeted net sales volume each quarter.
Promotes and supports all aspects of the branded company culture including core values, compliance and professional excellence.
Manage the sales line through basic management processes including leadership tasking, floor governance, and one-on-one mentorship and counseling.
Build a very successful sales work force and a positive work place through daily management tasking and strong sales floor processes. This includes continual training of groups and individuals.
Planning and facilitation of morning meetings for Sales Executive's, Sales Leaders, and managers.
Improving business results, the customer experience, efficiencies, and growing cash down payment at the point of sale, etc.
Supports the DOS/Sr Sales Manager in leading the floor and being the point person for customer related expectations and issues for the in-house line and action line of the Domestic sales team.
Perform other reasonable duties as assigned by Management based upon business needs.