Sr Sales Enablement Program Manager

ACI Worldwide

About The Position

The Sr. Sales Enablement Program Manager is responsible for leading sales training and enablement initiatives across the Commercial organization, with a strong emphasis on strategic program design, stakeholder influence, and scalable execution. This role partners closely with Sales leadership, Product Management, Marketing, and other cross-functional teams to shape enablement strategies aligned to go-to-market priorities and long-term business objectives. The Sr. Program Manager serves as a trusted advisor to stakeholders and a mentor to less experienced enablement team members, setting standards for program quality, instructional design, and execution excellence. The ideal candidate brings deep credibility with sales audiences, demonstrates advanced expertise in assessing enablement needs, and leads the end-to-end lifecycle of complex enablement programs from strategy and curriculum architecture through delivery, measurement, and continuous optimization. Strong experience developing structured lessons and scalable enablement content within Seismic Learning is required. This role balances strategic thinking with hands-on execution.

Requirements

Bachelor’s degree in a related field or equivalent practical experience
7+ years of experience managing and delivering sales enablement, training, or learning programs, with increasing scope and complexity
Demonstrated, hands-on experience developing lessons, learning paths, and enablement content in Seismic Learning
Proven ability to design enablement strategies that scale across teams, roles, and regions
Strong stakeholder management skills, with the ability to influence senior leaders and cross-functional partners
Experience mentoring or coaching less experienced team members
Excellent verbal, written, and executive-level communication skills
Strong program and project management skills with the ability to manage multiple, concurrent initiatives

Nice To Haves

Experience supporting global or geographically distributed sales teams
Advanced familiarity with sales enablement platforms, learning management systems, and content management tools
Experience working in B2B, SaaS, fintech, or technology-enabled solutions environments
Proficiency with Microsoft Office Suite

Responsibilities

Lead the strategic planning and prioritization of sales enablement programs in alignment with commercial goals and GTM strategies
Serve as a thought partner and trusted advisor to Sales and Commercial leadership on enablement approach, sequencing, and impact
Own complex, cross-functional enablement initiatives, influencing without authority to drive alignment and outcomes
Design and deliver enablement programs that address current and future skill, knowledge, and behavioral needs across the sales organization
Architect and maintain scalable curriculum frameworks, learning paths, and content standards within Seismic Learning
Develop, manage, and maintain advanced enablement content in Seismic Learning, including lessons, assignments, assessments, and ongoing optimization
Establish best practices for instructional design, content structure, and learner experience across enablement programs
Communicate enablement strategy, program rationale, progress, and KPIs to senior stakeholders
Measure program effectiveness and translate insights into actionable recommendations for improvement
Mentor and provide guidance to junior enablement team members, offering feedback on program design, content quality, and execution
Support change management efforts by reinforcing adoption of new tools, processes, and messaging through enablement
Stay current on sales enablement trends, learning methodologies, and industry best practices to inform program evolution
Manage and support virtual and in-person training sessions as needed
Perform other duties as assigned
Understand and adhere to all corporate policies, including the Code of Business Conduct and Ethics