Sales Enablement Program Manager

Ridgeline•San Ramon, NY

About The Position

Are you a creative, detail-oriented enablement leader with exceptional content design skills and a sharp eye for polish? Do you thrive at the intersection of content creation, organization, and governance—where clarity and consistency directly influence revenue outcomes? Are you excited to move with pace, partner cross-functionally, and build a trusted content ecosystem that empowers sellers every day? If so, we invite you to be a part of our innovative team. The Sales Enablement Program Manager will own the strategy, design, and governance of Ridgeline’s sales enablement content ecosystem—ensuring the field has the right asset, at the right moment, with the right message. This role builds and maintains high-impact training resources and field-facing sales collateral that improve message consistency, sales effectiveness, and revenue performance. You will partner closely with Sales Leadership and Product Marketing to align materials across the entire sales cycle while using cutting-edge technologies—including AI tools like ChatGPT—to scale programs, streamline content operations, and improve field clarity. At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions—not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture. If this excites you, we’d love to meet you. You must be work authorized in the United States without the need for employer sponsorship.

Requirements

5+ years of experience in sales enablement, product marketing, instructional design, or related roles within a B2B SaaS organization
Proven experience developing high-quality sales enablement materials including playbooks, sales decks, messaging guides, and structured learning content
Strong ability to translate complex product capabilities and industry concepts into clear, compelling, field-ready materials
Experience partnering cross-functionally with Sales Leadership and Product Marketing to align messaging and enablement strategy
Demonstrated ability to manage content systems with strong governance, organization, and version control practices
Excellent written communication skills and attention to detail, with the ability to maintain consistency across assets used throughout the sales cycle
Growth mindset with the resilience to learn quickly, incorporate feedback, and balance multiple priorities with pace
Strong problem-solving skills with the ability to identify gaps and build scalable solutions
Ability to communicate effectively across technical and non-technical stakeholders
Enthusiasm for contributing to a collaborative, high-energy team environment

Nice To Haves

Experience in the investment management or SaaS space, particularly within complex, consultative enterprise sales environments
Background in instructional design or adult learning principles
Experience building structured sales playbooks tied to defined sales stages or methodologies
Familiarity with enablement platforms, LMS tools, AI tools, and content management systems
Experience measuring content effectiveness using sales performance data or field adoption metrics

Responsibilities

Own the end-to-end lifecycle of sales enablement content including playbooks, job aids, knowledge checks, training modules, and structured learning resources
Develop and maintain field-facing sales assets such as sales decks, one-pagers, talk tracks, objection-handling guides, and competitive positioning materials
Partner with Sales Leadership to translate GTM priorities, segment strategies, and performance gaps into actionable enablement content
Collaborate with Product Marketing to ensure consistent messaging, positioning, and product updates are operationalized for the sales team
Establish content governance standards, version control, and clear distribution channels while leveraging AI to reduce duplication and improve field clarity
Organize and manage a centralized content repository with defined taxonomy and accessibility standards
Design knowledge checks, assessments, and reinforcement tools to validate learning and improve retention
Take ownership of measuring content effectiveness and continuously refine assets based on seller feedback, adoption signals, and performance trends
Communicate with transparency, share insights openly, and iterate quickly to continuously improve the enablement experience
Contribute to a collaborative environment rooted in learning, teaching, and shared success