Sr. SaaS Onboarding Technical Analyst, AVP

State StreetBurlington, MA
$90,000 - $157,500

About The Position

Charles River Development is an award-winning provider of software and services to the Investments/Financial Services industry. Our client base includes many of the world’s largest investment and financial institutions. To better serve the growing demand for our Software as a managed service offering. This is an internal process improvement, business and technical staff position responsible for managing and supporting as an Assistant Vice President (AVP) of Systems & Automation, the candidate will work as conduit within our financial technology ecosystem working with platform engineering, product, SaaS implementation teams. This is not a "maintenance" role; the candidate is expected to be an agent of change. Candidate will scrutinize our existing manual workflows, identify structural gaps, and build the automated bridges necessary to ensure seamless, secure, and rapid software delivery implementing standard SaaS strategy. This AVP position grants the authority to challenge the status quo. The candidate will not just be using the tools but will be working and deciding how to roll out certain functionality on the SaaS platform.

Requirements

  • Experience in DevOps (or related) technologies.
  • Knowledge of proficient scripting language using Python or any other object-oriented technologies is must.
  • Experience with Jira, Confluence, Azure DevOps, Artifactory, JFrog, Git is mandatory.
  • Experience with the following is must: Web technologies, databases, server operating systems, servers, networks, job scheduling software, system monitoring software, clusters/high availability systems, Disaster Recovery/Business Continuity etc.
  • Experience or familiarity with servers and networks is preferred.
  • NoSQL experience is a plus.
  • Experience with SQL, MS SQL, Oracle Server, PostgreSQL preferred.
  • Understanding Infrastructure as Service cloud providers such Azure, AWS and Oracle cloud is an advantage.
  • Knowledge of web technologies and ability to write REST API in python with web framework is advantage.
  • Ability to use a wide variety of open-source technologies and cloud services.
  • Experience and knowledge in network protocols (e.g. WINS, DNS, TCP/IP, WinRM, ssh, SFTP, SMTP)
  • Experience with automation, using scripting and tools like Ansible, Puppet, Chef, RunDeck is added advantage.

Nice To Haves

  • Experience or familiarity with servers and networks is preferred.
  • NoSQL experience is a plus.
  • Experience with SQL, MS SQL, Oracle Server, PostgreSQL preferred.
  • Understanding Infrastructure as Service cloud providers such Azure, AWS and Oracle cloud is an advantage.
  • Knowledge of web technologies and ability to write REST API in python with web framework is advantage.
  • Experience with automation, using scripting and tools like Ansible, Puppet, Chef, RunDeck is added advantage.

Responsibilities

  • Audit existing manual processes across the application lifecycle and design/implement automated solutions to eliminate toil.
  • Develop and maintain robust configuration management scripts using Ansible, Python & PowerShell.
  • Work with product/engineering teams to optimize the CI/CD pipelines to support rapid, risk-mitigated deployments of CRIMS applications.
  • Responsible for ensuring efficiency, availability and configuration of the “CRD Development” SaaS platform by providing solutions based on sound technical knowledge.
  • Adopt, customize and implement industry standard DevOps policies and DevOps procedures.
  • Create and maintain automated scripts/tools that will build, configure, deploy and test applications deployed to different environments, maintain, support, and enhance continuous integration environments.
  • Work hands on with the system, installing and configuring it and testing that it meets the product’s technical and business requirements.
  • Work with an automated release management process for SaaS clients.
  • Break down moderately complex processes into simple and reliable components.
  • Proven ability to work autonomously, taking a project from "identified gap" to "automated solution" without constant supervision.

Benefits

  • our retirement savings plan (401K) with company match
  • insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
  • paid-time off including vacation, sick leave, short term disability, and family care responsibilities
  • access to our Employee Assistance Program
  • incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
  • eligibility for certain tax advantaged savings plans
  • inclusive development opportunities
  • flexible work-life support
  • paid volunteer days
  • vibrant employee networks
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