Sr. Revenue Operations Analyst - Insights
About The Position
Smartsheet is seeking an experienced Sr. Revenue Operations Analyst, specializing in Insights & Analytics delivery, to support and accelerate the productivity of its Go-To Market organization. This role will contribute to defining Smartsheet's growth strategy through data analysis and insights. The analyst will be expected to independently drive projects, tackle complex analytical challenges, and mentor other analysts. This position involves close collaboration with senior Customer Excellence leadership to inform strategic decision-making and will be part of a team focused on maximizing retention, driving product adoption, and enhancing customer value for the Go-To Market team. The ideal candidate is curious, capable of translating business questions into actionable analysis, reports, and recommendations, and can communicate effectively with diverse internal stakeholders. A demonstrated ability to identify business opportunities, build innovative solutions, and strong technical acumen with data analytics tools are essential.
Requirements
- Bachelor's degree in a quantitative field (e.g. engineering, sciences, math, statistics, business, or economics)
- 5+ years of experience in an analytics role with increasing responsibility
- Experience in Cloud and SaaS go-to-market (GTM)
- Expertise in SQL and preparing data for analysis, modeling, and visualization
- Experience working with a business intelligence tool like Tableau, PowerBI, Looker, etc.
- Experience with statistics (time series analysis, cluster analysis, multivariate analysis)
- Experience publishing and presenting data and findings to executives and non-data users
Nice To Haves
- Channel / Partner experience
Responsibilities
- Act as a business partner to Customer Excellence leaders to understand and identify essential business questions and challenges
- Lead projects to develop answers and solutions to those questions and challenges as well as developing KPIs to track results
- Present insights to executives that will drive performance improvements and establish scalable process enhancements across the organization
- Mine large datasets, draw relevant insights, and create visualizations to summarize findings for executive consumption
- Analyze and monitor data for anomalies, recognizing trends and potential business implications
- Guide commission and territory planning processes with analytical support, providing strategic recommendations
- Identify areas of opportunity within the business and propose innovative solutions
- Develop and present data-driven recommendations to Customer Excellence Leaders to optimize strategies and improve performance
- Be a mentor and leader to the more junior analysts on the team
Benefits
- Employer subsidized medical/vision and dental coverage for full-time employees
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
