Sr. Retention Specialist (Remote)

Globe Life•Waco, TX

21h•Remote

About The Position

American Income Life is looking for a Sr. Retention Specialist to join the team! In this role, you will be responsible for the assignments described below, varying in work required at any particular area of the department and based on departmental need. This is a remote / work-from-home position.

Requirements

High school Diploma or equivalent.
Minimum typing requirement of 50 wpm.
Must have excellent alpha and numeric recognition skills.
Knowledge of postage metering machines.
Ability to lift heavy cartons (up to 50 lbs).
Valid driver’s license.
Ability to operate standard office equipment and various software packages required by the department.

Responsibilities

Data entry work and indexing using a computer and appropriate software.
Enter, update, research, verify and/or retrieve data within various systems.
Operate postage, FedEx and UPS machines.
Sort 1st class and presort mail and apply proper postage.
Fill and put away department orders.
Order labels for mailboxes and make necessary address changes.
Pick up and drop off daily mail from Post Office and AIMS.
Deliver bank deposits as necessary.
Make regular, scheduled inter-office mail pickups/deliveries and distribute mail accordingly.
Other miscellaneous duties as assigned.

Benefits

Competitive compensation
Comprehensive health, dental, and vision insurance plans
Robust life insurance benefits
Retirement plans, including a pension plan
Paid holidays and time off
Parental leave
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals
Company-paid counseling for assistance with mental health, stress management, and work-life balance
Continued education reimbursement eligibility
Company-paid FLMI and ICA courses
Discounted Texas Rangers tickets