Sr. Retail Support Specialist

Palm Harbor Homes • Plano, TX

1d

About The Position

This role serves as the primary point of contact for team members regarding the bill entry or deal submission process. The Sr. Specialist is responsible for overseeing the performance of Retail Support associates, including approving time and time off requests. This position requires attendance at regular meetings and completion of team assignments as directed by the Retail Support Manager. Daily administrative tasks include receiving bills for goods and services, bill entry, initiating and monitoring approvals, and deal submission. The role also involves determining when additional backup is needed before vendor payments and maintaining thorough and accurate files and documentation in accordance with company policy and accepted accounting practices. Additionally, the position supports other ad hoc projects and tasks for the Retail organization.

Requirements

• High School Diploma
• Problem Solving: Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully while developing alternative solutions. Thinks critically and analytically.
• Time Management: Prioritizes responsibilities to ensure a smooth workflow. Coordinates schedule to achieve deadlines.
• Adaptability: Adapts to changes in the work environment, manages competing demands, changes approach or method to best fit the situation and able to deal with frequent changes, delays, or unexpected events.
• Communication: Communicates at a high level with individuals at different levels of the organization and with different backgrounds and skill sets as well as individuals outside the organization. Listens and gets clarification, responds well to questions, and participates in meetings.
• Collaboration: Earns the trust of and confidence of others and delivers on commitments. Produces high-quality work and encourages others to do the same to deliver on promises and deadlines.
• Professionalism: Approaches others in a tactful manner, reacts well under pressure, treats others with respect and consideration regardless of their status or position, and accepts responsibility for own actions, follows through on commitments, works with integrity and ethically, and upholds organizational values.
• Attention to Detail: Monitors the accuracy and quality of own work.

Nice To Haves

• Accounts Payable experience preferred

Responsibilities

• Serve as the first contact for team members in the bill entry or deal submission process.
• Oversee Retail Support associates and their performance, including approving time and time off requests.
• Attend regular meetings and complete team assignments as directed by the Retail Support Manager.
• Perform day-to-day administrative tasks such as receiving bills, bill entry, approval initiation/monitoring, and deal submission.
• Determine when additional backup is required prior to vendor payments.
• Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices.
• Support other ad hoc projects, duties, and tasks for the Retail organization as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED