Sr. Restaurant General Manager - MGM Springfield
About The Position
MGM Springfield is seeking a seasoned Sr. Restaurant General Manager to lead one of our high‑profile dining venues within a premier resort destination. This role is ideal for a hospitality leader with 4–5+ years of experience managing multiple departments, thriving in both high‑volume casual and elevated fine‑dining environments. You will drive operational and financial performance, develop and inspire management teams, and deliver exceptional guest experiences consistent with the MGM Resorts brand. Join us to make a measurable impact in a fast‑paced, world‑class entertainment and dining environment.
Requirements
- High School Diploma or GED or Equivalent
- 2+ Years of Prior Relevant Experience
- Must have open availability to include weekends and holidays
Nice To Haves
- Previous experience managing employees under a collective bargaining agreement is preferred
- Previous experience working in a high-volume restaurant or previous experience in a luxury or fine-dining restaurant is preferred
Responsibilities
- Owns, leads and oversees daily restaurant operations, labor productivity, scheduling, inventory control, guest service standards, and execution and development of marketing strategies to produce both short-term and long-term profitability.
- Co-own (with Executive Chef) the restaurant’s business plan and represent the restaurant in divisional, property or corporate meetings.
- Responsible for execution of policies, operating procedures, pricing initiatives, training programs, directives, menus, rules and regulations for the restaurant staff.
- Owns restaurant’s execution of F&B and/or company-wide initiatives and programs.
- Maintain the highest standards of health, sanitation and cleanliness within all areas of Beverage.
- Responsible for completion of all company compliance training by the restaurant staff.
- Manages Human Resources responsibilities for Restaurant to include: creating a work environment that promotes teamwork, performance feedback (coaching and counseling), recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning process that encompass the company’s diversity commitment; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements, employment law, and collective bargaining agreements.
- Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience. Reacts to any guest complaints and takes any appropriate action.
- Manages Restaurant’s guest feedback channels through approved company practices.
- Collaborate with Executive Chef and culinary team to ensure a seamless service experience between kitchen and dining room.
- Maintains excellent knowledge of venue’s food & beverage products, menu items and equipment used to perform duties.
Benefits
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
