Sr Resource Mgr, Global Planning & Analytics

Palo Alto Networks•Plano, TX

1d•Remote

About The Position

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Requirements

Professional Services & Customer Success experience in High Tech software companies
Strong understanding of resource management principles and best practices
Excellent communication, interpersonal, and conflict resolution skills
Proficiency in resource management software and tools
Analytical & problem-solving skills, with the ability to make data-driven decisions
Ability to manage multiple projects and priorities simultaneously
Strategic thinking and business acumen

Nice To Haves

RMCP Certification a Plus

Responsibilities

Own the resourcing model, aligned to pipeline and bookings; partnering with Delivery and PMO to optimize the allocation and utilization of resources.
Provide strategic direction and drive functional leadership with GEO RMO Teams, Technical Services Leaders, Project Managers, and other stakeholders to ensure alignment on the business model, resource management strategies, and effective communication to address resource-related issues.
Development and implement solutions focused on planning, forecasting resources needs and monitoring resources utilization to ensure the accuracy of resource availability.
Manage the NetSec Technical Services Vendors by putting in place governance structures to track vendor performance. Leverage vendors to address both short and long term capacity gaps via existing or new vendors.
responsible for providing stakeholders with analytics and business insights that support leaders in making quick business decisions. Analyze data to identify areas for improvement, and provide recommendations to accelerate revenue and maximize margin
responsible for ensuring skills are maintained and updated in the PSA tool on a consistent quarterly basis as this is critical for ensuring staffing of domain expertise on high-complexity projects.
continuously assess and provide recommendations for improvement to resource management processes, methodologies, and tools to enhance efficiency and effectiveness.