Sr Relationship Manager, Commercial Healthcare
About The Position
KeyBank is built on trusted relationships and deep financial expertise, offering a full range of retail, private wealth management, small business, commercial and investment banking products, consultation and financial advisory services. We’re committed to driving the financial success of our clients and financial wellness for our communities and employees. United by a strong set of values, diverse thinking and proactive collaboration, we’re on a path of continuous improvement; modernizing our technology infrastructure, simplifying our processes and accelerating our digital transformation in a purposeful and strategic manner. Bringing together digital experience, integrated data and deep financial expertise, we offer customized, comprehensive and trusted solutions to every aspect of our clients’ financial journey. Serves as the senior account executive and trusted advisor for commercial clients in the healthcare industry. The Senior Healthcare Relationship Manager (RM) is accountable for handling all aspects of business development in a targeted geographic area. Collaborates with other Commercial Relationship Managers, Investment Bankers, and other product partners on the development and delivery of significant ideas and solutions to meet client needs and is accountable for directing the implementation of the proposed plans. Drives financial performance through profitable cash management/deposit growth, quality credit, and other ancillary revenue opportunities. The Senior Healthcare RM possesses the capability to independently handle structuring and execution of large/complex transactions.
Requirements
- Bachelor’s Degree in accounting, finance or related field, or equivalent experience
- 7+ years of financial services related experience
- 5+ years of high performing experience providing financial expertise, counsel and customized solutions to healthcare clients with sales over $20 million
- Established business development skills; sought out for expertise
- Experience working in relationship management teams with a proven understanding of the importance of balancing business development and asset quality
- Extensive knowledge of bank products and above average knowledge of the healthcare industry
- Proven outstanding credit skills, analytical skills and financial acumen
- Demonstrated excellent written and verbal communication skills
Nice To Haves
- MBA
- Involvement in medical boards, hospitals or medical schools and/or industry organizations (HFMA, etc.)
Responsibilities
- Serves as the senior account executive and trusted advisor for commercial clients in the healthcare industry.
- Handles all aspects of business development in targeted geographic areas.
- Collaborates with other Commercial Relationship Managers, Investment Bankers, and other product partners on the development and delivery of significant ideas and solutions to meet client needs.
- Directs the implementation of proposed plans.
- Drives financial performance through profitable cash management/deposit growth, quality credit, and other ancillary revenue opportunities.
- Independently handles structuring and execution of large/complex transactions.
- Focuses on the healthcare sector (i.e. hospitals, physician groups, outsourced healthcare services, outpatient/ambulatory services, and other for-profit healthcare organizations).
- Develops focused strategies for acquiring, retaining and growing targeted healthcare clients.
- Drives new client acquisitions by identifying and delivering holistic financial solutions to clients and through a well-developed and broad network of centers of influence and industry associations.
- Serves as the Trusted Financial Advisor to clients, functions as the senior Healthcare Banking client “expert” and the go-to person for the client.
- Deals with strategic issues including capital raising, regulatory compliance, ownership transition planning, M&A, revenue cycle management, etc.
- Champions and leads all business development efforts for specific markets and targeted prospect base.
- Views the client as a senior financial strategist and shares a skilled financial perspective.
- Conducts client reviews, identifying opportunities for presenting unsolicited solutions/advice.
- Provides the client with deep knowledge in key product areas: cash management, derivatives, equipment finance etc. and utilizes a visionary approach to educate the client on Key’s capabilities.
- Identifies cross-sell opportunities and partners with other Commercial RMs, Investment Bankers, and Product Specialists to structure, coordinate and sponsor credit and non-credit products/services.
- Conducts collaborative client relationship reviews with product partners.
- Utilizes a consultative problem-solving approach to solving customer issues; goes beyond product needs to value-added business process improvements and opportunities in alignment with customer objectives.
- Serves as an industry expert to the Commercial Banking Team and internal partners; continually builds knowledge and capabilities within the industry segment and stays abreast of regulatory requirements, competitive and market trends.
- Contributes to strategic planning and initiatives of the healthcare team.
- Maximizes profitability of assigned portfolio by effectively selling the enterprise value Key provides.
- Maintains outstanding functional/technical sales and credit expertise and shares this knowledge with team members.
- Partners effectively with Credit Officers, as the first level sponsor for credit decisions.
- Leads and participates in credit processes and assumes ultimate accountability for all portfolio activities/issues ensuring sound asset quality, including underwriting, structuring and portfolio management activities.
- Practices disciplined use of the technology tools and procedures provided by the Corporation.
Benefits
- Base salary in the range of $123,000.00 - $257,000.00 annually
- Eligibility for incentive compensation which may include production, commission, and/or discretionary incentives
- Base salary in the range of $185,000 to $250,000 annually
- Eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance
- List of benefits for which this position is eligible
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What This Job Offers
Job Type
Full-time
Career Level
Senior
