Sr Relationship Banker - Encinitas, CA
About The Position
Relationship Bankers build face-to-face relationships with customers and provide counsel based on their banking needs and preferences. The role involves assessing customers’ needs, obtaining and processing customer and account information, educating clients about deposit and loan products and services, and recommending financial solutions tailored to their goals. Relationship Bankers originate and close consumer loans, open accounts, and open and/or close the branch. This position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, including a criminal background and credit check. The role must be performed at a U.S. Bank location on all scheduled work days.
Requirements
- High school diploma or equivalent.
- Typically five or more years of job-related retail banking experience, or a combination of experience and commensurate training.
- Ability to complete and maintain required NMLS registration, including the required criminal background and credit check.
Nice To Haves
- Proven ability to build and foster client relationships through proactive outreach and follow-up.
- Ability to effectively engage and communicate with clients.
- Advanced knowledge of applicable bank and branch policies, procedures, and support systems.
- Thorough knowledge of retail products and services.
- Proven customer service and interpersonal skills.
- Experience participating in sales campaigns or promotions.
- Experience using and demonstrating digital products and self-service technologies.
- Ability to explore and identify customers’ needs while applying a digital-first mindset.
- Advanced proficiency in making appropriate recommendations that meet customers’ needs reactively and proactively.
- Experience in the financial services industry.
Responsibilities
- Build and foster client relationships through proactive outreach and follow-up, asking about financial needs and preferred banking channels.
- Identify solutions for new and existing clients through effective engagement and communication.
- Maintain working knowledge of consumer and business banking products and services, including digital offerings.
- Provide a consistent client experience, including greeting clients and processing basic transactions.
- Develop collaborative partnerships with branch team members and other partners to serve clients.
- Open new consumer and business accounts, complete service requests, and submit credit applications.
- Educate clients about emerging and self-service digital products and services.
- Use available resources and technologies to optimize the client experience and deliver operational excellence and accuracy.
- Originate and close consumer loans and open and/or close the branch.
Benefits
- Medical, dental, and vision healthcare.
- Basic term and optional term life insurance.
- Short-term and long-term disability.
- Pregnancy disability and parental leave.
- 401(k) and employer-funded retirement plan.
- Paid vacation of two to five weeks depending on salary grade and tenure.
- Up to 11 paid holiday opportunities.
- Adoption assistance.
- Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
- Incentive and recognition programs.
- Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
