Sr. Quality Engineer

Freistadt•Germantown, WI

About The Position

The Sr. Quality Engineer drives product and process quality across J.W. Speaker's manufacturing operations to ensure products meet internal standards, customer expectations, and regulatory requirements. The role collaborates with engineering, manufacturing, and operations teams to strengthen quality processes, resolve complex issues, and support successful new product launches. It involves work on the production floor and direct customer interactions, using technical expertise and continuous improvement to achieve lasting quality improvements. The position develops and maintains quality requirements and standards, supports compliance across Molding, SMT, and Assembly, and helps implement quality control methodologies and corrective actions. It also supports Process Core Tools, regulatory compliance, customer quality requirements, product launches, and analysis of customer quality metrics.

Requirements

  • At least 7 years of quality engineering experience.
  • Strong understanding of ISO 9000 and IATF standards, quality Core Tools, and corrective action methodologies.
  • Experience supporting regulatory compliance.
  • Comfort using statistical analysis tools and interpreting technical requirements.
  • Knowledge of GD&T, metrology, and CMM practices.
  • Ability to collaborate, solve problems, build customer relationships, mentor others, and drive accountability across teams.

Nice To Haves

  • Quality engineering experience in automotive, aerospace, or another highly engineered manufacturing environment.
  • Bachelor's degree in Engineering.
  • ASQ Certified Quality Engineer (CQE) certification.

Responsibilities

  • Develop, maintain, and improve J.W. Speaker quality requirements and standards, ensuring they are flowed down and followed in Molding, SMT, and Assembly.
  • Help identify, develop, and implement quality control methodologies to ensure process and product conformity.
  • Coach, drive, and implement corrective action efforts in key areas.
  • Support the development and deployment of Process Core Tools, including Dynamic Control Plans and FMEA.
  • Mentor and train key personnel in the proper use of Core Tools.
  • Build team involvement, responsibility, and accountability.
  • Ensure compliance with product-related regulatory requirements, including participating in external agency audits, developing and maintaining CoP Control Plans, keeping records, and following up where required.
  • Manage, monitor, and maintain customer portal requirements, including metrics, CCAR, and ECN.
  • Develop and maintain direct customer relationships regarding quality issues.
  • Interface with OEM customers regarding J.W. Speaker product-related issues.
  • Potentially oversee quality technicians performing daily receiving inspection, final inspection, and NCM disposition.
  • Work with NPD, manufacturing engineering, and operations to ensure successful new product launches.
  • Review, analyze, and report key customer metrics, including PPM, Out-of-Box failures, and warranty failures, and recommend improvements based on trend data.
  • Support the review and implementation of customer-specific product conformity requirements and recommend process and product improvements.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • 401(k) with employer match
  • Paid time off, including vacation, sick and personal time
  • 11 paid holidays
  • Profit-sharing plan
  • Tuition reimbursement
  • Scholarships
  • Development and growth opportunities
  • Casual work environment
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