Sr. Quality Engineer – Dolls

Mattel•El Segundo, CA
•$100,000 - $120,000•Hybrid

About The Position

Mattel is seeking a Senior Quality Engineer in El Segundo, California. As a member of the corporate Quality Engineering leadership team, this role reports to the Sr. Manager of Quality Engineering - Dolls and supports global brand teams while working with Product Development, Design, Packaging, Regulations, Play Labs, Quality Data Analytics, and Manufacturing partners. The Senior Quality Engineer contributes throughout the product development lifecycle, from concept and design reviews through launch and post-market support. The role translates design intent into robust, risk-based quality and testing strategies, drawing on technical expertise, independent judgment, cross-functional influence, and mentoring. The position is in-office Monday through Thursday and work from home on Fridays, with periodic travel to global manufacturing sites and development partners as needed.

Requirements

  • Bachelor’s degree in Mechanical, Industrial, Materials, or Electrical Engineering, or a related field.
  • At least 5 years of experience in quality engineering, product development, or manufacturing.
  • Deep knowledge of global toy safety standards and regulations, including ASTM F963, CPSIA, and EN71.
  • Experience working with internal and third-party testing laboratories.
  • Strong understanding of manufacturing processes, including plastics, textiles, electronics, and packaging.
  • Experience with Quality Management Systems (QMS) and quality documentation.
  • Advanced knowledge of statistical analysis and data interpretation.
  • Experience leading risk management activities such as FMEA and root cause analysis.
  • Strong leadership and collaboration skills, including the ability to influence cross-functional teams without direct authority.
  • Strong analytical and problem-solving skills and the ability to independently drive complex decisions.
  • Ability to analyze and synthesize multiple data sources into actionable insights and recommendations.
  • Proven ability to lead investigations, risk assessments, and continuous improvement initiatives.
  • Strong attention to detail and ability to balance technical depth with business impact.
  • Effective written and verbal communication skills, including presenting complex information clearly.
  • Ability to manage multiple priorities and lead projects in a fast-paced environment.
  • Demonstrated ability to mentor and develop less experienced engineers.
  • Proactive, results-oriented mindset with strong ownership and accountability.
  • Growth mindset, curiosity, willingness to embrace challenges, and commitment to continuous learning.

Nice To Haves

  • Experience in the toy or consumer products industry.
  • Proficiency with statistical tools such as Minitab.

Responsibilities

  • Lead the development, implementation, and maintenance of Product Requirement Documents (PRDs) and Primary Concerns Documents (PCDs) within eQMS systems, aligning them with product safety, performance, and brand expectations.
  • Translate product concepts, play patterns, and consumer use conditions into validation strategies, including mechanical, physical, chemical, and abuse testing.
  • Lead and influence concept and design reviews, providing expertise on safety, durability, regulatory compliance, and consumer experience.
  • Apply global toy safety regulations and standards, including ASTM F963, CPSIA, EN71, and ISO, and communicate their interpretation to cross-functional teams.
  • Lead risk management activities such as FMEA and develop and execute risk-based strategies across product categories, features, and manufacturing processes.
  • Integrate test results, consumer complaints, returns, field data, and play-testing data to identify risks and drive product and process improvements.
  • Lead complex investigations into product failures, safety issues, and manufacturing defects using root cause analysis tools such as 5 Whys and Fishbone, ensuring resolution and documentation.
  • Partner with internal labs and third-party testing facilities to define testing strategies, review complex results, and ensure regulatory and brand compliance.
  • Collaborate with Design, Development, Packaging, Regulatory, and Manufacturing teams to embed and execute quality requirements.
  • Identify downstream impacts, risks, and opportunities across functions and proactively drive alignment and resolution.
  • Lead supplier and manufacturing quality efforts, including issue resolution, corrective actions, and performance monitoring.
  • Mentor and support junior engineers in technical problem solving, regulatory understanding, and cross-functional engagement.
  • Lead continuous improvement initiatives across product development, testing strategies, and manufacturing processes while maintaining compliance and improving efficiency and quality outcomes.
  • Support and lead investigations of consumer complaints and field issues, ensuring timely, data-driven, and effective resolution.
  • Travel periodically to global manufacturing sites and development partners as needed.

Benefits

  • Competitive total pay programs
  • Comprehensive benefits
  • Resources to help employees reach their full potential
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