Sr. Quality and Mission Assurance Manager 3

Northrop Grumman•Mesa, AZ

8d•$151,500 - $251,300•Onsite

About The Position

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. The Senior Quality & Mission Assurance (QMA) Manager is responsible for overall leadership of the Northrop Grumman Armament Systems Business Unit’s Quality & Mission Assurance organization, including Mission Assurance, Program / Product Quality, Supplier Quality, Quality Management System, Audits, Training, Inspection, and Metrology/Calibration, consisting of more than 165 quality professionals across five locations (Plymouth and Elk River, MN, Mesa, AZ, Radford, VA, and Independence, MO). This role is a Manager of Managers and also manages 9 individual contributors supporting the Quality Management System/s, Audits (Internal and External), and Training. The ideal candidate is an experienced leader, possessing demonstrated expertise in the core areas of strategy, process development, process analysis and performance management, operational excellence, risk management, and overall continuous improvement. They will have a proven track record of solving complex problems through systematic and objective evaluation of information resulting in effective communication, championing, and implementation of change with a diverse set of internal and external customers and suppliers. Excellent interpersonal and organizational skills essential to working in a collaborative team. The position reports directly to the Weapons Systems Division Director of Mission Assurance with additional reporting responsibilities to the Armament Systems Business Unit VP. This role is required to be onsite at Mesa AZ or Plymouth, MN with the ability to travel a minimum of 25%.

Requirements

Ability to obtain and maintain a U.S. Security Clearance and ATF Employee Possessor
BA, BS or master’s degree in a STEM, Operations/Manufacturing, or Business field
Bachelor’s Degree with 10 years management or leadership experience
Master’s degree with 8 years management or leadership experience
Experience with DoD contracts and requirements
Lean-Six Sigma experience
Direct experience working and collaborating across multiple Functions, IPTs and Projects
Demonstrated experience developing, growing teams and shaping a performing culture
Strong strategic and analytical skills
Risk Management and Analysis execution experience
AS9100 or Equivalent Quality Management System (QMS) experience
Process Performance Measurement, Analysis, Continuous Improvement experience
Ability to support Return to Green, Failure Analysis, and Corrective Action activities as independent resource with focus on full resolution and future risk mitigation.
Drive culture changes toward more proactive risk mitigation, data driven decision making, and continuous improvement mindset.
Ability to travel; approximately 25%

Nice To Haves

Degree in STEM, Business Management, or related fields highly desired
Strong executive communications skills with the ability to lead, influence, and collaborate with a diverse set of leadership stakeholders
Strong leadership, strategic thinking, change management, and analytical skills
Cross Functional/ Cross Site Corrective Action Board Lead Experience
Experience with Corporate wide projects
Proven experience communicating at all levels of the organization
ASQ Certified Quality Manager / Organizational Excellence (CQM/OE)
Program / Project Management Experience
Lean-Six Sigma Black Belt

Responsibilities

Manage the Business Units Quality & Mission Assurance (QMA) organization consisting of Quality and Mission Assurance Managers who oversee Mission Assurance, Program / Product Quality, Supplier Quality, Quality Management System, Audits, Training, Inspection, and Metrology/Calibration.
Responsible for the QMA Strategic Objectives and deployment, aligning Corporate, Sector, Division and Business Unit objectives.
Responsible for the execution and implementation of the Quality Management System (QMS) and AS9100 Certification.
Responsible for overall Continuous Improvement system and ensuring consistent continuous improvement culture.
Defines and monitors program specifications, quality metrics, internal audit metrics and processes to ensure mission success.
Promotes the professional development of the Mission Assurance workforce and fosters a collaborative culture that sustains the momentum around employee engagement and inclusion, affordability, innovation, value growth and continuous improvement.
Maintains the highest level of commitment to quality, compliance and internal controls in adherence to company values and ethics.
Leverages comprehensive metrics, customer and employee feedback to assess program performance and risks and determines resources to ensure mission success.
Develops and administers budgets, schedules, and performance standards.
Establish and manage key project and process indicators / measures to assess project success and process performance.
Ensures policies, procedures, and processes are in place to assure the performance and quality of products with conformance to established standards, specifications, and customer requirements.
Proactively work with functions and segments to continuously improve our Quality Management System and correct any identified deficiencies in support of our mission and strategies.
Evaluate business systems and processes for risk, problem identification, and correction. Ensuring that corrective measures address all stakeholders’ voices and meet acceptable reliability standards and that documentation is compliant with requirements.
Support Return to Green, Failure Analysis, and Corrective Action activities with focus on full resolution and future risk mitigation.
Drive culture changes toward more proactive risk mitigation, data driven decision making, and continuous improvement mindset.