Sr. QA Analyst - Salesforce, Spanish Bilingual

Mavensoft Technologies.•Hartford, CT

1d•Hybrid

About The Position

Our Client is seeking an experienced QA Test Analyst with expertise in both manual and automation testing to support mission-critical enterprise applications that deliver essential services to Connecticut residents. A significant component of this assignment involves testing and validating Spanish-language functionality and content. Professional working proficiency in both English and Spanish is highly important. The selected candidate will perform functional QA activities involving Spanish-language screens, correspondence, notices, messages, workflows, and other resident-facing content. The candidate must be able to independently review Spanish-language content for functional accuracy, consistency, completeness, and alignment with approved English-language requirements and expected business outcomes. The QA Test Analyst will work closely with business stakeholders, developers, business analysts, solution architects, project managers, and technical teams to ensure applications meet business requirements, technical specifications, State policies, and federal regulations. Experience testing complex enterprise systems within State Government, Human Services, Healthcare, Medicaid, Medicare, or Eligibility programs is highly preferred.

Requirements

5+ years of Quality Assurance experience testing large enterprise applications.
Strong hands-on manual testing experience.
Experience with test automation and automated testing frameworks.
Professional working proficiency in English and Spanish sufficient to perform Spanish-language application and content validation.
Experience working throughout the Software Development Life Cycle (SDLC).
Strong understanding of QA methodologies, testing processes, and best practices.
Excellent analytical, troubleshooting, and problem-solving skills.
Strong written and verbal communication skills.
Experience working directly with business stakeholders and technical teams.
Ability to interpret business requirements and convert them into detailed test scenarios and test cases.
Experience working in Agile/Scrum development environments.
Experience using Jira for defect tracking and Agile project management.
Strong attention to detail, particularly when comparing English and Spanish application content.
Manual Testing
Automation Testing
Functional Testing
Regression Testing
Smoke Testing
Integration Testing
System Integration Testing (SIT)
End-to-End Testing
User Acceptance Testing (UAT)
API Testing
Backend Data Validation
Cross-browser Testing
Mobile Testing
Salesforce Testing
Defect Verification and Retesting
Multilingual or localized application testing, preferably involving Spanish-language content
Excellent verbal and written communication skills.
Strong attention to detail.
Exceptional analytical and critical-thinking abilities.
Ability to work independently and effectively within cross-functional teams.
Strong organizational and time-management skills.
Ability to manage multiple priorities in a fast-paced environment.
Commitment to delivering high-quality software.
Strong collaboration and interpersonal skills.
Willingness to learn complex business processes and regulations.
Ability to clearly communicate Spanish-language testing findings to project stakeholders.

Nice To Haves

Experience with many of the following technologies is preferred: Selenium TestNG Java Salesforce application testing REST API Testing SOAP Web Services Postman SQL for backend data validation Mobile Application Testing Progressive Web Applications (PWA) JSON/XML validation Git CI/CD concepts
Strong understanding of: API and Web Service Testing Test Automation Frameworks Defect Lifecycle Management Requirements Traceability Matrix (RTM) Test Planning Test Strategy Test Estimation
Strong preference for candidates with experience supporting one or more of the following: State Government agencies Human Services (HHS) Medicaid Medicare Medicaid Eligibility Eligibility and Benefits Management Systems Integrated Eligibility Systems (IES) SNAP TANF Child Care Programs Healthcare Exchange implementations Money Follows the Person (MFP) Medicaid Waiver Programs Long-Term Services and Supports (LTSS) Public Sector modernization initiatives Policy-driven enterprise applications
Experience interpreting State and Federal policies, eligibility rules, and healthcare terminology is highly valued.
Candidates with experience in one or more of the following will receive strong consideration: Spanish-language or multilingual software testing Localization testing State Government modernization initiatives Integrated Eligibility Systems Healthcare payer systems Salesforce implementations Human Services applications Enterprise Case Management systems Federal compliance initiatives Healthcare eligibility systems
Knowledge or experience in the following areas is highly preferred: Medicaid programs and policies Medicare programs Money Follows the Person (MFP) Eligibility determination processes Healthcare terminology Human Services operations Federal and State compliance requirements Benefits administration systems Policy-driven business rules Regulatory compliance testing

Responsibilities

Perform hands-on manual and automated testing across multiple enterprise applications.
Perform dedicated testing and validation of Spanish-language application functionality and resident-facing content.
Compare Spanish-language functionality and content against approved English requirements and expected business outcomes.
Validate Spanish screens, correspondence, notices, messages, forms, labels, instructions, and application workflows.
Develop comprehensive test scenarios, test cases, and automated test scripts based on business and technical requirements.
Develop test scenarios specifically addressing Spanish-language functionality and content.
Review business requirements, user stories, functional specifications, technical documentation, and design documents to identify testing needs.
Participate in requirements walkthroughs, sprint planning, backlog refinement, release planning, and design review sessions.
Estimate testing effort and provide input into project planning and release schedules.
Execute functional, regression, integration, system, API, and end-to-end testing activities.
Develop, maintain, and execute automated test scripts using approved automation frameworks.
Validate interfaces and integrations between enterprise applications and external systems.
Perform backend database validation using SQL queries.
Execute API and web service testing using industry-standard tools.
Document test execution results and communicate testing progress to project leadership.
Identify, document, prioritize, and manage software defects through resolution.
Clearly document defects involving Spanish-language content or functionality so they can be understood and resolved by business and technical teams.
Participate in defect triage meetings and validate software fixes.
Ensure traceability between business requirements, test cases, and executed tests through the Requirements Traceability Matrix (RTM).
Collaborate closely with developers, business analysts, architects, project managers, vendors, and State business stakeholders.
Support production implementations through release validation and post-production verification.
Contribute to continuous improvement of QA standards, automation frameworks, testing processes, and quality practices.