Sr Psychiatric Technician Lead

University of Rochester•Rochester, NY

27d•Onsite

About The Position

The Senior Psychiatric Technician Lead assists in the nursing care of people with mental illness by implementing psychiatric treatment plans for groups of patients, including group interventions. Under the guidance of unit nursing leadership, the role also provides leadership to support patient safety, patient experience, and unit culture. The position collaborates with patients, families, and the interdisciplinary treatment team to deliver care and coordinate services. It includes precepting and training staff, supporting unit operations and scheduling, leading team huddles, and contributing to safety and quality improvement efforts.

Requirements

High school diploma or GED and two years of human service work experience, or an equivalent combination of education and experience.
One year of recent acute psychiatric care experience.
Conflict-resolution skills.
Ability to multitask.

Nice To Haves

Associate degree in a human services field.
Two years completed toward a bachelor's degree in nursing or human services.
Basic computer experience, including Microsoft programs and e-Record.

Responsibilities

Collaborate with patients, family members, and the interdisciplinary treatment team to deliver quality services.
Integrate multidisciplinary approaches to complete patient assessments and coordinate health care services across the continuum.
Use problem-solving and critical-thinking skills to develop health care interventions.
Participate in therapeutic activities such as role playing, behavior modification, modeling, and reality orientation.
Complete tasks and duties assigned according to unit needs and in conjunction with Nursing Leadership.
Deliver health care services to patients and families according to the interdisciplinary treatment plan.
Independently implement the interdisciplinary treatment plan for an assigned group of patients, including group interventions.
Revise and modify treatment plans in response to changes in patients or therapeutic approaches.
Participate in planning conferences.
Serve as the primary preceptor for onboarding new unit staff.
Participate in staff development programs, workshops, and seminars.
Implement orientation and training for peer staff development, including training new staff.
Participate in unit-based research and quality improvement, including collecting and documenting data about patient and family services.
Record relevant data and report it to appropriate staff.
Lead weekly huddles to enhance team cohesion and patient safety.
Delineate tasks to support excellent and safe patient care and defuse potential issues.
Serve on Unit Council to represent staff.
May participate in unit improvement projects related to patient safety.
Conduct weekly or as-needed environmental safety rounds and place facility work orders for issues such as discolored ceiling tiles, holes in walls, restroom issues, and wall repainting.
Coordinate eight-week scheduling with the unit scheduler to ensure staffing coverage while contributing to staff work-life balance.
Use conflict-resolution skills within the team and escalate ongoing needs to Nursing Leadership as needed.
Coordinate unit food orders with Food and Nutrition each shift.
Perform other duties as assigned.