About The Position

At AWS, we are looking for a Professional Services Area Leader with a successful record of leading FSI customers through a variety of transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization (#oneteam) to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. This role will be responsible for building and leading the FSI ProServe NAMER CST team. Responsibilities will include growing the team, setting team priorities, providing thought leadership, business planning and shaping the offerings, go to market approach for ProServe with these customers. This key role will be highly visible internally and externally, and will require the ability to communicate and partner with other teams within AWS such as customer and account sales, support, services teams, as well as teams across ProServe. You will represent your team to executive management, contribute to the operational cadence of business reviews (MBR, QBR) based on your responsibility to develop the approach to drive customer outcomes through ProServe, leading to increased ARR, ProServe revenue & margin, while managing risk and quality for AWS.

Requirements

  • 7+ years of technology sales, or 3+ years of management experience
  • Experience with consulting practice leadership as manager of managers with team size 50+ and P&L responsibility
  • Bachelor's degree in Computer Science, Math, or a related field
  • Experience with cloud, server or infrastructure technologies and business models

Nice To Haves

  • 10+ years of IT and/or Management Consulting experience
  • Experience with vertical industry sales and delivery work of contemporary services and solutions
  • Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent
  • Experience relationship building and influencing at the C-level of Fortune 500 customers

Responsibilities

  • Leading and developing a high-performing team of Account Executives and Cloud Architects
  • Developing and supporting execution of sales strategies to meet team targets and drive revenue growth
  • Managing customer relationships, ensuring high satisfaction and identifying new opportunities
  • Leveraging deep AWS knowledge to guide sellers in proposing optimal solutions
  • Monitoring and analyzing key performance indicators, ensuring accurate reporting and forecasting to optimize operational processes and manage risk

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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