Sr. Project/Program Manager IT

Diversified Services Network, Inc.•Dallas, TX

4h•Remote

About The Position

Diversified Services Network, Inc. (DSN) is seeking a full-time IT Project/Program Manager to join our team. This role can be based in Peoria, IL, Chicago, IL, or Dallas, TX, with a REMOTE work model offered. The company provides full benefits, PTO, 401k, and more. This is an opportunity to grow your technical career within a reputable, stable Fortune 500 company.

Requirements

5-7 years’ experience required
Project Management for technical teams
Management of plans within Azure DevOps
Management of plans within Microsoft Project
Microsoft PowerPoint
Ability to create Power BI dashboards

Responsibilities

Partner with the Product Owner and Program Manager to manage agile project tracking, ensuring the project plan remains current and proactively identifying potential delivery risks.
Attend cross-functional virtual meetings to gather project steps, document dependencies, and build a comprehensive, integrated project plan.
Daily meetings with team to drive IT development projects.
Work directly with Engineering Program Manager and Technical Product Owner.
Lead the development, creation, and ongoing maintenance of comprehensive project plans.
Integrate new feature initiatives into broader project timelines, ensuring plans remain current and adaptive.
Track and manage key milestones, proactively reporting on progress and upcoming deliverables.
Maintain synchronized release schedules across all systems.
Align release activities with role assignments and identify resource overallocations or conflicts across overlapping plans.
Document and maintain process flows and mini-project plans for recurring tasks.
Monitor execution of recurring processes and ensure timely completion.
Create and manage process documentation and task assignments for repeatable workflows.
Track dependencies across related project plans and ensure alignment with broader program objectives.
Maintain consistent status updates in coordination with the Program Manager.
Facilitate the creation and maintenance of a task-level RACI matrix across teams, clarifying ownership and accountability—especially for cross-system and interdependent activities.
Deliver clear and concise status reports on project health and milestones.
Build executive-ready PowerPoint visuals to communicate project status, recurring processes, and key insights.
Effectively utilize project management tools such as Azure DevOps and Microsoft Project to manage workstreams and timelines.