Sr. Project Manager

Bluum•Phoenix, AZ

About The Position

This position is responsible for providing leadership to the Project as well as managing Systems Integration projects from the point of purchase order to final project completion.

Requirements

Previous project management experience
Previous experience managing high functioning teams
Comfortable communicating with clients and third parties
Exemplary time management skills
Collaborate with coworkers and interface with clients
Knowledge of Audio/Visual and Technology installation, products, systems and trends
Ability to read and mark-up blueprints of installation projects. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Excellent organizational skills.
Ability to communicate clearly in written and verbal form. Ability to write clear and timely emails.
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Skill in handling difficult or escalating situations in a calm and professional manner.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Knowledge of Microsoft Word, Excel, and Outlook required. Internet knowledge and the ability to use the appropriate tools to research are essential.

Nice To Haves

It will be necessary to participate in upgrading courses from time to time to keep abreast of changing policy, technology, and growth.

Responsibilities

Ensure project managers feel supported, and that their concerns are listened to and addressed when they arise
Provide coaching to project managers in a supportive way
Clear roadblocks to ensure project managers can work effectively
Nurture a team culture of proactive communication, efficiency and problem-solving
Inspire team members to constantly improve processes, client relationships and work delivery
Motivate team members to participate in a collaborative environment
Strengthen the project management team with education and training and hold project managers accountable to process standards
Introduce new project management strategies
In conjunction with the Director of Project Management, establish and monitor performance; develop and assign goals, as well as establish priorities
Conduct bi-weekly 1:1 meetings and annual reviews with employees
Manage PTO requests, approve timesheets, etc.
Manage projects where necessary to assist the team
Communicate efficiently and effectively between internal and external customers.
Attend Project Management and onsite project related meetings as necessary.
Perform site visits on projects, as outlined in the PM manual, to verify Scope of services, equipment list accuracy, and site conditions/readiness to ensure proper installation and systems functionality.
Facilitate customer Change Orders.
Coordinate and/or verify installation logistics.
Solve problems in a calm and orderly fashion as they arise to ensure quality and satisfaction. Follow up with the customer to make sure that the problem was solved appropriately.
Provide assistance to the Sales Engineers, Sales Representatives, Systems Integration Sales Support staff, other Project Managers, and Installers as required by each project.
Provide Systems Installers all necessary information to complete equipment installation, including a handover meeting prior to the start of each installation.
Review completed projects, making sure that the project is completed accurately and to the customer’s satisfaction.
Responsible for project signoff on all projects.
Answer or facilitate the answer to technical questions and concerns on current and completed System Integration installations.
Provide Sales Support Staff and Management with up to date project billing information and project status updates.
Coordinate control system interfacing with control system programmer.
Verify and coordinate the updating of as-built drawings at project completion.
Provide basic system training to customers as needed.
Update Project Completion Tracker and other internal measurable documents.
Recognizing and channeling potential future sales opportunities.
Other duties as assigned