Sr. Project Manager

ELLKAY, LLC• US,

8d•$95,000 - $115,000•Hybrid

About The Position

Sr. Project Managers at ELLKAY drive the successful delivery of complex, cross-functional projects across the company’s product suite, ensuring high-quality outcomes for healthcare clients. The role combines hands-on project leadership with people development and process improvement. Sr. Project Managers directly manage high-priority client implementations while mentoring other project managers and serving as escalation points for the delivery team. The position leads full-lifecycle implementations of healthcare data, interoperability, and migration projects, coordinating across multiple product lines and internal departments. It owns project planning, resources, milestones, stakeholder communications, risks, issues, scope, and success criteria, while maintaining client satisfaction and alignment with contractual deliverables. Sr. Project Managers also contribute to onboarding, training, process improvements, strategic initiatives, and department-wide planning with Product, Engineering, QA, and Sales. ELLKAY describes its workplace as hybrid, with remote work potentially considered for candidates who live more than 40 miles from an office and whose skills and experience strongly align. The compensation range is $95,000–$115,000.

Requirements

Experience in client-facing roles with a service-oriented mindset and high standards for customer experience.
Proven ability to manage and deliver complex, cross-functional projects in a fast-paced, client-facing environment.
Leadership experience coaching and mentoring project managers or junior team members.
Advanced organizational skills, attention to detail, follow-through, and ability to manage multiple priorities.
Excellent verbal and written communication skills, including communication with technical and non-technical audiences and executives.
Strong critical thinking, problem-solving, issue-resolution, and decision-making skills.
Ability to collaborate in a matrixed, cross-functional environment.
Experience as the primary contact for high-stakes clients and handling sensitive escalations professionally.
Demonstrated success building trusted client relationships and aligning project delivery with business goals.
Proactive approach to identifying process improvements and driving change.
Strong understanding of EMR systems such as Epic, Cerner, or Meditech; ancillary systems; or other clinical data platforms.
Proficiency with healthcare data exchange standards and formats such as HL7, FHIR, CCD, APIs, CSV, and XML.
Familiarity with interoperability workflows and integration patterns between healthcare systems.
Working knowledge of networking protocols and data transmission methods such as SFTP, VPN, and TCP/IP.
Ability to lead technical conversations and collaborate with engineering, QA, and product teams.
Bachelor’s degree in healthcare, technology, business, or a related field, or equivalent experience.
At least 5 years of project management experience, including at least 2 years in a senior-level or lead role.
Experience delivering implementations within healthcare IT or health data environments.
Demonstrated success leading projects across multiple departments or product lines simultaneously.
Proficiency with project management and collaboration tools such as MS Office Suite, Asana, Vision, Jira, and Confluence.

Nice To Haves

PMP or another project management certification.

Responsibilities

Oversee successful implementation of ELLKAY solutions across its product suite.
Manage the full lifecycle of complex healthcare data, interoperability, and migration projects, including planning, execution, and deployment across multiple product lines.
Lead high-impact client engagements requiring technical knowledge, cross-department coordination, and strategic stakeholder alignment.
Create project plans, allocate resources, track milestones, and ensure delivery on time and within scope.
Serve as the primary contact for project communications and status updates with internal and external stakeholders, including executive sponsors.
Manage and resolve project risks, issues, scope changes, and interdependencies across technology, business, and client functions.
Define and enforce project success criteria and ensure client satisfaction and alignment with contractual deliverables.
Coach, mentor, and provide operational support to project managers and junior staff.
Serve as the first escalation point for project and client issues requiring elevated attention.
Contribute to onboarding, training, and knowledge transfer across the project management team.
Foster a collaborative, high-performance team culture focused on quality and ownership.
Identify and champion improvements to delivery methodologies, tools, workflows, documentation standards, and project reporting.
Contribute to strategic initiatives that improve client outcomes, scalability, and efficiency.
Participate in department-wide planning and alignment with Product, Engineering, QA, and Sales teams.