About The Position

Intuitive’s Digital organization works to improve patient care and empower care teams through data and insights from its integrated digital ecosystem. Program Managers deliver new products and sustain existing capabilities for customers and partners. This role is accountable for a portfolio of Digital initiatives spanning software product delivery, cloud infrastructure build-out, platform engineering, and operational readiness. The position ensures programs are delivered on scope, on schedule, within budget, and in compliance with applicable quality and regulatory standards. The role calls for a seasoned program delivery leader with strong project management discipline and technical fluency in infrastructure-intensive digital programs in a regulated enterprise environment. Infrastructure dependencies—including cloud environment configuration, network architecture, DevOps pipeline maturity, and security and compliance controls—are central program concerns. Success depends on owning delivery outcomes, managing through influence, working effectively in ambiguity, and communicating with stakeholders at all levels. The position may be filled at a different job level depending on business need and the selected candidate’s experience, knowledge, and skills. Compensation is based primarily on the level at which the role is filled and the candidate’s qualifications. The posting describes market-competitive compensation, incentives, benefits, and equity, but does not provide specific compensation ranges.

Requirements

  • At least 8 years of program and project management experience with a bachelor’s degree, or 6 years with a master’s degree.
  • Hands-on experience with development and commercialization of highly technical regulated or medical devices.
  • Demonstrated leadership in project, program, and portfolio management of large-scale software delivery programs involving infrastructure.
  • Meaningful technical fluency in infrastructure platforms, DevOps practices, and cloud operations.
  • Understanding of environment management, change control, and infrastructure provisioning workflows.
  • Familiarity with CI/CD pipeline concepts, DevOps principles, containerization, and tooling sufficient to understand release dependencies and risks.
  • Strong grasp of software product development engineering principles, manufacturing, servicing, and quality control.
  • Ability to think strategically, plan, and align product development with business goals and market needs.
  • Accountability, responsibility, self-direction, and motivation.
  • Outstanding written, verbal, communication, and presentation skills for audiences at all organizational levels.
  • Ability to recognize project challenges and drive creative, simple solutions with a customer-focused approach.
  • Ability to influence at various organizational levels and drive conflict resolution.
  • Comfort working through ambiguity and bringing order, clarity, and simplification to complex work.

Nice To Haves

  • Understanding of Design Controls under U.S. and international regulations.
  • Project management certification such as PMP or CSM.

Responsibilities

  • Manage cross-functional development programs across Intuitive business units and shared services, including cloud and infrastructure projects, and deliver against commitments and outcomes.
  • Help teams prioritize critical activities that drive progress and avoid less important distractions.
  • Coordinate cross-functional teams and infrastructure environment dependencies; provide stakeholders timely, relevant status information and ensure cross-product dependencies are understood, planned, and executed.
  • Perform risk analysis, develop contingency plans, and gather functional data to proactively raise prioritization and scheduling tradeoff decisions.
  • Drive discipline and rigor in requirements analysis, design, development, and testing through good development practices and effective use of phase gates.
  • Work across the organization and with external partners to align functional support and input for projects.
  • Contribute to and help lead improvements to project management processes and the way new products and capabilities are shipped.
  • Serve as a primary point of contact for stakeholders across the organization.

Benefits

  • Market-competitive compensation package
  • Incentives
  • Benefits
  • Equity
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