About The Position

The IS Senior Project Manager and Scrum Master will coordinate enablement activities for large-scale Marketing initiatives, beginning with a Customer Data Platform (CDP) implementation. Working under minimal supervision, this role plans, directs, and coordinates assigned project activities to accomplish project goals and objectives within the prescribed timeframe and budget. The initial contract is six months, with the possibility of extension based on performance. The role serves as the central point for project communications, stakeholder alignment, governance, vendor coordination, risk and issue management, project scheduling, resource planning, and financial tracking. The successful candidate will use hands-on agile project management and Scrum practices to manage complex IT efforts, including large teams and multiple concurrent projects.

Requirements

  • At least 5 years of experience managing complex IT efforts.
  • Hands-on project management and Scrum Master skills.
  • Experience managing large teams with members working in multiple locations.
  • Experience structuring work into workstreams within a large project and managing multiple IT projects concurrently.
  • Applied experience with project management and Scrum techniques, including planning, risk management, budgeting, cost control, assessment, software or SaaS acquisition and RFPs, Jira board development and management, and Scrum ceremonies.
  • Experience with vendor contracts and vendor management.
  • Excellent oral and written communication, English-language, and facilitation skills, with the ability to represent work at all organizational levels, including executive levels.
  • Strong interpersonal skills, including developing relationships, building a trusting team environment, listening, and translating input into actionable plans.
  • Scrum Master is listed as a required skill.

Nice To Haves

  • Experience with cloud data platforms supporting Marketing, customer analytics, and personalization in an omnichannel retail environment.
  • Experience with Prism PPM, Jira, SharePoint, Excel, and PowerPoint.
  • Understanding of business process transformation and change management practices.

Responsibilities

  • Keep stakeholders, including management, informed of progress; negotiate schedule and resource adjustments to support project quality.
  • Serve as the central point for project communications and select communication methods appropriate to the situation and urgency.
  • Develop and deliver presentations to build understanding and alignment among the team and project sponsors.
  • Establish and maintain project governance by facilitating sponsor, steering group, and stakeholder group participation.
  • Collaborate with vendors to support positive client-vendor relationships and successful deliverables.
  • Negotiate vendor contracts and Non-Disclosure Agreements, monitor deliverables, track vendor costs, and transition contracts to internal support owners while ensuring understanding of service-level agreements.
  • Identify and analyze project risks, prioritize risk exposure, and escalate issues and risks appropriately based on their impact on scope, schedule, budget, or quality.
  • Develop the project work breakdown structure and manage the schedule or timeline using approved project management tools.
  • Develop and manage the project staffing plan and resource allocations in coordination with resource managers.
  • Determine resource assignments and task estimates, and negotiate resource needs to support project success.
  • Develop project budgets, track actual and forecast costs weekly, and manage financials and resource allocation using Excel and Work Otter.
  • Provide weekly budget-spend and project-status reporting.
  • Structure work into multiple workstreams and manage multiple IT projects concurrently.
  • Manage Scrum activities, including Jira boards and Scrum ceremonies.
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