About The Position

The Senior Project Manager and Scrum Master will coordinate enablement activities for large-scale marketing initiatives, beginning with a client’s Customer Data Platform (CDP) implementation. Working under minimal supervision, this role plans, directs, and coordinates assigned project activities to achieve project goals within established timeframes and budget parameters. The role requires recent, hands-on agile project management experience. The initial contract is six months, with the possibility of extension based on performance. The position serves as the central point for project communications, keeps stakeholders and management informed, and develops presentations to support alignment across the project team and sponsors. It establishes project governance, including sponsor, steering, and stakeholder groups; manages vendor relationships, contracts, deliverables, and costs; and identifies and resolves project risks and issues. The role also develops project work breakdown structures, schedules, staffing plans, resource assignments, budgets, and weekly financial and status reports using project management and financial tools.

Requirements

  • At least 5 years of experience managing complex IT efforts.
  • Strong hands-on project management and Scrum Master skills.
  • Experience managing large teams with members working in multiple locations.
  • Experience structuring work into multiple workstreams within a large project and managing multiple IT projects concurrently.
  • Applied experience with project management and Scrum tools and techniques, including planning, risk management, budgeting, cost control, assessment, software or SaaS acquisition/RFPs, Jira board development and management, and Scrum ceremonies.
  • Experience with vendor contracts and vendor management.
  • Excellent oral and written communication, English-language, and facilitation skills, with the ability to represent work at all organizational levels, including executive levels.
  • Strong interpersonal skills, including relationship-building, creating a trusting team environment, listening, and translating input into actionable plans.

Nice To Haves

  • Experience with cloud data platforms supporting marketing, customer analytics, and personalization in an omnichannel retail environment.
  • Experience with Prism PPM, Jira, SharePoint, Excel, and PowerPoint.
  • Understanding of business process transformation and change management practices.

Responsibilities

  • Keep stakeholders, including management, informed of progress and negotiate schedule or resource adjustments to protect project quality.
  • Serve as the central point for project communications and select appropriate communication methods based on the situation and urgency.
  • Develop and deliver presentations to build understanding and alignment among the team and project sponsors.
  • Establish project governance by identifying and facilitating appropriate sponsor, steering, and stakeholder groups.
  • Collaborate with vendors to support successful project deliverables and maintain positive client-vendor relationships.
  • Negotiate vendor contracts and non-disclosure agreements, monitor deliverables, track vendor costs, and transition contracts to internal support owners while ensuring service-level agreement understanding and compliance.
  • Identify and analyze project risks, prioritize significant exposures, and escalate issues and risks appropriately based on their impact on scope, schedule, budget, or quality.
  • Develop a project work breakdown structure and manage schedules and timelines using approved project management tools.
  • Develop and manage staffing plans and resource allocations in coordination with resource managers; determine resource assignments and task estimates.
  • Negotiate resource needs to balance work completion with project success.
  • Develop project budgets, track actual and forecast costs weekly, and manage financials and resource allocation in Excel and Work Otter.
  • Provide weekly budget-spend and project-status reporting.
  • Apply project management and Scrum practices, including planning, risk management, budgeting, cost control, assessment, SaaS acquisition or RFP processes, Jira board management, and Scrum ceremonies.
  • Manage complex IT efforts, large distributed teams, multiple project workstreams, and concurrent IT projects.
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