Sr. Project Manager, IT Solutions

Cyber Advisors • Maple Grove, MN

9d • Hybrid

About The Position

Cyber Advisors is a rapidly growing managed services and cybersecurity company that manages a broad portfolio of client projects across onboarding, infrastructure, cloud, and Microsoft environments. The company is seeking a Sr. Project Manager to manage a high-volume, client-facing portfolio of 30–60 concurrent projects of varying complexity, from quick-turn service engagements to multi-month onboarding and infrastructure projects. The ideal candidate thrives in a fast-paced MSP environment, is structured, demonstrates follow-through, and can manage clients effectively without a script.

Requirements

• 5+ years of project management experience in a Managed Service Provider or IT services environment
• Demonstrated ability to manage a large, concurrent project portfolio (not one big project at a time)
• Strong working knowledge of Microsoft 365, cloud solutions, and common SMB infrastructure
• Experience with ConnectWise Manage or a comparable PSA tool
• Excellent written and verbal communication — with both technical teams and non-technical clients
• Organized, proactive, and able to manage competing priorities without dropping the ball

Nice To Haves

• Experience with Moovila or comparable resource scheduling tools
• PMP, CAPM, or equivalent certification (or actively working toward one)
• Familiarity with cybersecurity services including penetration testing, risk assessments, or compliance engagements
• Experience contributing to or building PMO processes, templates, or SOPs
• Exposure to post-acquisition integration or rapid organizational growth

Responsibilities

• Own the full project lifecycle for assigned PS and MSP engagements — from initiation through closure
• Manage a portfolio of 30–60 concurrent projects of varying scope and complexity
• Build and maintain project schedules, track milestones, and surface blockers before they become issues
• Create and maintain project documentation in ConnectWise, including status notes, work plans, and time entries
• Drive projects to closure — manage CAF, invoice handoff to finance, and post-project follow-up
• Serve as the primary client point of contact throughout the project lifecycle
• Send welcome emails, lead kickoff meetings, and provide regular status updates
• Manage scope and change orders — identify out-of-scope work early and drive CO decisions
• Keep MS engineers informed on projects that touch their accounts
• Partner with Sales and Solution Architects on project handoffs — understand scope, dependencies, and client context before kickoff
• Assign and coordinate engineers and consultants based on skillset and availability
• Escalate issues quickly and propose solutions — don't sit on problems
• Contribute to PMO process improvement initiatives, templates, and documentation

Benefits

• Compensation commensurate with experience and performance-based incentives.
• Vacation and PTO.
• Employer-paid Health and Dental Insurance for CA employees.
• 401(k) with employer matching.
• Opportunities for professional development, including certifications and ongoing training.
• Engaging, dynamic work on a wide range of client security challenges.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 11-50 employees