Sr Program Manager
About The Position
This role leads programs that enhance the sales process and improve the customer experience through ongoing management activities. It involves collaborating with sales operations and enablement teams to support programs after launch and throughout their lifecycle. The role requires reporting program outcomes and metrics to leadership to inform decision-making. Success is measured by the ability to identify issues, communicate impacts, and develop effective management plans. The work directly influences organizational sales effectiveness and customer satisfaction by ensuring program goals are met and sustained. This is a hybrid role (3 days/week in the office) and will be based in Overland Park, KS.
Requirements
- High School Diploma/GED (Required)
- 4-7 years - Experience in organizational programs, project management or related area.
- 2-4 years - Supervisory or program management experience, including cross-functional management.
- Change Management (Required)
- Project Management (Required)
- Cross Functional Relationships (Required)
- Program Management (Required)
- Communication (Required)
- At least 18 years of age
- Legally authorized to work in the United States
Nice To Haves
- Less than 2 years - Wireless Telecom experience a plus.
- Project Management Professional (PMP) (Preferred)
Responsibilities
- Provide strategic direction for sales programs to achieve lifecycle management objectives and improve program outcomes
- Lead planning efforts to support various workstreams and key business areas, ensuring alignment with program goals
- Conduct operational assessments to identify risks and gaps, proposing solutions to partners and leadership
- Measure results and communicate progress and insights to leaders
- Also responsible for other duties/projects as assigned by business management as needed
Benefits
- Competitive base salary and compensation package
- Annual stock grant
- Employee stock purchase plan
- 401(k)
- Access to free, year-round money coaches
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending account
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short-term disability
- Long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service & home internet discounts
- Pet insurance
- Access to commuter and transit programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
