Sr. Program Manager, Inbound Network Design

Rivian•Irvine, CA

3d•Hybrid

About The Position

As a Sr. Program Manager for Inbound Network Design within Service Parts & Accessories, you will own the design and execution of our global inbound network to improve customer experience, increase throughput, and optimize cost. You will lead cross-functional programs in support of Service Parts Planning, Distribution Operations, Accessories & Merchandise, Remanufacturing, Logistics, and Packaging Engineering to deliver a world-class service supply network aligned to Rivian’s objectives. You will manage complex, multi-quarter roadmaps, drive KPI performance, and scale processes and systems across nodes and partners.

Requirements

3+ years experience in project/program management
Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, Industrial Engineering, Operations or other applicable discipline; Master’s a plus
Certifications or training a plus (PMP, CMP, or similar)
Ability to drive complex programs, striving to keep within budget and timeline
Proficiency in program management methodologies and tools such as Agile, Critical Path Analysis, Risk Analysis; experience with Jira, Confluence, and Smartsheet a plus
Ability to work independently and across functions; experience leading geographically dispersed teams and partners to deliver complex, multi-region initiatives; excellent stakeholder management
Effectively handle multiple priorities, organize workload, and meet program deadlines
Professional demeanor, strong communication, writing and presentation skills
High proficiency in Microsoft Word, PowerPoint, Excel, and Outlook
Appropriate interpersonal styles and communication methods to work effectively with internal and external partners
10% Travel
Ability to sit or stand for 8-12 hours per day
Required to communicate using telephone and/or email
Ability to view, read, and interpret documents
Ability to perform all duties in an office environment that may contain ambient noise and temperature fluctuations

Responsibilities

Spearhead the development and execution of the global inbound and logistics network design for Service Parts & Accessories
Lead projects under a Strategy scope of work within Operations or Parts Planning settings and may even be asked to step outside of this scope to support Rivian’s objectives
Coordinate across Service Parts teams, Logistics, Packaging Engineering, Legal, and internal Business Partners to ensure readiness for distribution / product launch
Drive development and execution of the inbound and logistics network design to ensure supply continuity through innovative and optimized solutions
Build and execute to a multi-quarter strategic roadmap for service parts and accessories, providing guidance to Parts Distribution Center (PDC) and Planning leadership on topics including, but not limited to, inventory health and positioning, 3PL warehouse management, inventory turns
Own network KPIs (e.g. Cost as Percent of Sales, Referral Rate and Facing Fill Rate) for the inbound service network, drive optimizations to reduce cost and improve quality to the customer
Lead business case development on various supply chain scenarios and make business critical decisions, weighing cost, service level, and inventory health and positioning
Manage budget inputs, SOWs, and requirements for 3PL warehouses through close collaboration with Finance and Accounting
Utilize robust project management tools to provide visibility to critical path and business readiness, manage risk analysis and mitigation activities, influence change and drive accountability
Align programs and processes to Rivian’s objectives, standards, and timelines; embed governance for change control, documentation, and handoffs