Sr. Program Manager III (6793)

MetroStar•Arlington, TX

10d

About The Position

As Sr. Program Manager III, you’ll lead the delivery of a complex, mission-focused technology program. You will bring together people, technology, operations, financial management, and customer engagement to ensure teams deliver measurable outcomes while maintaining strong performance and stakeholder trust. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Our mission is: A passion for our people. Value for our customers.

Requirements

Active Secret security clearance.
Bachelor's degree in Business Administration, Information Technology, Engineering, Computer Science, or a related discipline.
15+ years of experience managing complex IT, cybersecurity, cloud, infrastructure, or digital modernization programs.
8+ years of experience leading large-scale programs supporting large enterprise, public sector, or regulated customers.
Demonstrated experience managing multidisciplinary technical teams across cloud, cybersecurity, network, infrastructure, enterprise architecture, and IT operations.
Experience managing program budgets, staffing plans, schedules, subcontractors, deliverables, performance metrics, risks, and contractual requirements.
Strong understanding of contracting, acquisition, and delivery processes, performance management, and customer engagement.
Demonstrated ability to manage competing priorities and coordinate technical and business activities across multiple organizations and stakeholders.
Experience establishing and monitoring KPIs, SLAs, operational metrics, and continuous improvement initiatives.
Strong executive communication, leadership, negotiation, and stakeholder management skills with the ability to communicate effectively with senior client and corporate leadership.
Project Management Professional (PMP) certification.

Nice To Haves

ITIL, Agile, SAFe, or equivalent program/service management certification preferred.
Experience leading cloud modernization, Zero Trust, DevSecOps, cybersecurity, or enterprise IT transformation programs preferred.

Responsibilities

Provide overall leadership, direction, and accountability for the successful delivery of a large-scale IT program, ensuring technical, operational, contractual, and financial objectives align with organizational and mission priorities.
Serve as the primary interface with client and organizational leadership and key stakeholders, maintaining strong customer relationships, communicating program performance, and proactively addressing priorities, concerns, and emerging requirements.
Plan, coordinate, and oversee program activities across cloud engineering, cybersecurity, enterprise architecture, network operations, service delivery, and other technical workstreams to ensure integrated and successful execution.
Establish and monitor program performance metrics, service-level objectives, key performance indicators (KPIs), deliverables, and milestones to ensure contractual requirements and customer expectations are achieved.
Manage program budgets, forecasts, staffing, resource allocation, and financial performance while identifying opportunities to improve operational efficiency and maximize value to the customer.
Identify and manage program risks, issues, dependencies, and opportunities while developing mitigation strategies and ensuring timely escalation and resolution of critical challenges.
Lead multidisciplinary teams of technical experts, engineers, architects, cybersecurity professionals, and operational personnel while ensuring appropriate staffing, performance, professional development, and workforce continuity.
Ensure contract requirements, deliverables, reporting obligations, and performance standards are met while maintaining alignment with applicable applicable policies, processes, and acquisition requirements.
Establish processes that improve service delivery, operational maturity, automation, quality, and customer satisfaction throughout the program lifecycle.
Develop and deliver program reviews, executive briefings, performance reports, risk assessments, and strategic recommendations to client and corporate leadership.