Sr. Program Manager, HR PMO

Quest Diagnostics•Secaucus, NJ

5d•Hybrid

About The Position

The Sr. Program Manager, HR PMO will lead a variety of enterprise Human Resources technology and business projects or programs, applying PMI best practice standards, principles and tools to ensure Quest Diagnostics is efficient and effective in the delivery of its services, solutions, and processes while improving customer and employee satisfaction. The position will sit with Quest's HQ in Secaucus and is hybrid (3 days on site).

Requirements

Demonstrated experience leading large or complex technology and business projects with multiple workstreams from initiation to completion (7-10 years experience)
Demonstrated experience facilitating discussions or workshops
Demonstrated ability to develop strong relationships with others
Demonstrated experience leading changes
Demonstrated ability to influence business leaders
Demonstrated data analysis skills
Some experience with process management
Basic knowledge of VOC tools
General knowledge of Hoshin and breakthrough planning
Effective written and verbal communication skills across multiple formats: formal presentations, meetings, conference calls, e-mails, and memos
Skilled in Smartsheet (preferred), Microsoft Word, Excel, Powerpoint, and Project
Bachelor’s degree required
PMP Certification is required (externally administered by the Project Management Institute) -- to be completed within 12 months of entering into the role if not already certified
Problem solving skills
Verbal communication skills
Written communication skills
Interpersonal skills
Decision making skills
Planning and organization skills
Negotiation skills
Results-oriented
Creative
Persistent
Composed
Able to learn new concepts rapidly
Able to work independently with little supervision

Nice To Haves

Formal training in project management or continuous improvement methodologies (e.g., Six Sigma, Total Quality Management, Lean, Theory of Constraints) desired

Responsibilities

Leads projects and working teams to effectively initiate, plan, execute, monitor, and close projects
Leads projects through issues, roadblocks, and problems
Acts as a change agent to drive teams toward success
Guides team members to perform through issues and constraints
Owns the timeline, budget, resource constraints, and deliverables / results
Shifts between the "big picture" and the small-but-crucial details
Is prepared to roll up their sleeves and work through detailed issues
Ensures all appropriate tools are completed and used effectively (e.g., charter, gantt chart, communication and training plans, status updates)
Executes solid issues and risk management strategies and documentation
Actively communicates with project sponsors and stakeholders
Establishes regular points of communication
Manages sponsor and stakeholders expectations
Performs root cause analysis on project shortfalls and takes corrective action as necessary
Applies project management tools and techniques, and tools, toward a variety of large, and likely inter-related, projects
Establishes and leads programs comprised of multiple projects, including designing how information is rolled up and cascaded down, operating rhythms and mechanisms, and tracking against the integrated set of milestones and deliverables
Coaches other employees on the use of various tools, concepts and practices foundational to Project Management in order for Quest Diagnostics employees to build self-sufficiency, sustainability and scalability
Documentation of business processes
Completion of required continued learning

Benefits

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program
Blueprint for Wellness healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 MyDay off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities