Sr. Program Analyst - Office of the CIO

Raymond James•Saint Petersburg, FL
•Hybrid

About The Position

The Senior Analyst in the Office of the CIO (OCIO) supports strategic initiatives, program execution, executive reporting, and organizational change across the IT organization. The role partners with technology and business leaders to deliver data-driven insights, manage cross-functional initiatives, develop executive reporting, and improve processes and operational effectiveness. It requires analytical, program management, and communication skills to translate complex information into actionable recommendations and measurable business outcomes. This is a hybrid role. The associate is expected to work from a Raymond James office location at least three days per week, including either Monday or Friday. The role is not eligible for work visa sponsorship, currently or in the future. The position supports strategic programs and initiatives across the OCIO, develops performance reporting and recommendations for leadership, and facilitates cross-functional execution. The listed education requirements include bachelor's degrees in Accounting, Business Administration, or Computer and Information Science, as well as high school education. General experience of 3 to 6 years is listed.

Requirements

  • Demonstrated program and project management experience, including planning, governance, milestone tracking, risk and issue management, and executive status reporting.
  • Strong data analytics skills, including consolidating complex information, identifying trends, developing insights, and translating findings into recommendations.
  • Experience developing executive dashboards, scorecards, metrics, and recurring management reporting.
  • Proficiency with reporting and productivity tools such as Excel, Power BI, Tableau, Smartsheet, PowerPoint, or similar platforms.
  • Experience supporting change management, including stakeholder analysis, communications, readiness planning, adoption measurement, and implementation support.
  • Strong business consulting, problem-solving, and process-improvement capabilities.
  • Ability to structure ambiguous business problems, facilitate cross-functional discussions, and drive work from concept through execution.
  • Strong executive communication and presentation skills, including creating concise, decision-oriented materials for senior leadership.
  • Experience supporting strategic planning, operating-model development, portfolio management, or transformation initiatives.
  • Bachelor’s degree in Accounting, Business Administration, or Computer and Information Science, or high school education (listed as required).
  • General experience of 3 to 6 years.

Nice To Haves

  • Prior consulting or Big Four experience, particularly supporting technology strategy, transformation, program management, or organizational change.

Responsibilities

  • Support the planning, execution, and governance of strategic programs and initiatives across the Office of the CIO.
  • Manage program plans, milestones, risks, issues, dependencies, and executive status reporting.
  • Develop executive dashboards, scorecards, metrics, and reporting that provide actionable insights into organizational performance.
  • Analyze business and technology data to identify trends, risks, opportunities, and recommendations for leadership decision-making.
  • Partner with IT and business leaders to solve complex problems, improve processes, and advance strategic priorities.
  • Prepare executive presentations, reporting, and communications for senior leadership and governance forums.
  • Support portfolio management and organizational change through stakeholder engagement, communication planning, readiness activities, and adoption tracking.
  • Facilitate cross-functional collaboration to drive alignment, accountability, and execution across teams and initiatives.
  • Establish and enhance repeatable processes, reporting frameworks, and governance practices to improve operational effectiveness and transparency.
  • Drive initiatives from concept through implementation and ensure delivery of measurable business outcomes.

Benefits

  • Medical, dental, and vision coverage may be included in the benefits package.
  • Life insurance may be included in the benefits package.
  • Critical illness insurance and accident insurance may be included in the benefits package.
  • Disability benefits may be included in the benefits package.
  • Retirement savings may be included in the benefits package.
  • Paid time off, including vacation, holidays, and sick leave, may be included in the benefits package.
  • Parental leave may be included in the benefits package.
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