Sr. Professional Staff Nurse - Call Room

UPMC • Pittsburgh, PA

6h

About The Position

UPMC Passavant is hiring a full-time daylight nurse to support its PACU in a call room role. Call room nurses work four 10-hour shifts, from 7:00 a.m. to 5:30 p.m., with no weekend, holiday, or call requirements. The position does not involve direct patient care. It focuses on contacting elective outpatient surgical patients before their procedures, providing pre-surgical instructions, confirming patients understand the process, and answering their questions. The nurse enters patient information into the computer and speaks with patients by phone, helping ensure they are informed and prepared for their surgical experience.

The nurse serves as a professional nursing role model and recognized unit leader, applying clinical expertise, teaching, specialized resource knowledge, and evidence-based practice. The role applies the nursing process within Relationship Based Care, supports communication and comprehensive documentation, promotes quality and patient safety, and contributes to shared governance and improvement initiatives. The nurse also supports learning and professional development, helps maintain a healthy workplace, and performs other duties as assigned.

Requirements

• At least 2 years of experience.
• Current Registered Professional Nurse licensure in the state where the facility is located, or a qualifying multistate license under a licensure compact agreement.
• CPR completion based on AHA standards, including didactic instruction and skills demonstration, within 30 days of hire.
• Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
• Registered Nurse (RN) credential.
• Act 34 clearance.
• Annual completion of one professional contribution selected from department, hospital, or system goals and approved by the Unit Director through UPMC's My Nursing Career Ladder, or certification. Certification is not required for candidates with a Master's in Nursing or DNP; for candidates with a BSN, a Master's degree in a related field may substitute for certification.
• Ability to demonstrate the knowledge and skills to interact appropriately with the ages of patients served by the assigned unit, understand lifespan growth and development, assess patient-status data, and identify age-specific requirements and care needs.

Nice To Haves

• BSN preferred.

Responsibilities

• Contact elective outpatient surgical patients to provide pre-surgical instructions, confirm their understanding, and answer questions about upcoming procedures.
• Enter patient information into the computer and communicate with patients by phone.
• Serve as a role model of professional nursing practice and a recognized unit leader in clinical expertise, teaching, specialized resource nursing, and/or evidence-based practice.
• Provide appropriate feedback to members of the health care team and participate in nursing peer review.
• Promote changes that improve patient care quality and the unit environment; serve on teams and lead successful teams.
• Apply clinical assessment and analytical skills within Relationship Based Care.
• Participate in unit-level shared governance and hospital-wide councils.
• Apply the nursing process to help create a healing environment, formulate care goals, and involve patients as partners while considering their holistic needs.
• Communicate and document patient information comprehensively, translating patient conditions to care providers and recommending changes to care or unit practices as appropriate.
• Identify clinical, social, safety, psychological, and spiritual issues relevant to patient care.
• Incorporate professional organization, business unit, and health system goals into daily work to improve patient safety, quality, and satisfaction.
• Build caring relationships with patients, families, and colleagues.
• Precept students, graduate nurses, and new hires; identify learning opportunities and support continuous learning in the clinical area.
• Seek and apply feedback for ongoing professional improvement; share research and professional materials and support unit presentations or journal clubs.
• Identify opportunities for clinical quality and workplace improvement and apply evidence-based practice.
• Serve on or lead teams that introduce patient-care innovations or support a healthy workforce.
• Build and mend colleague relationships, demonstrate cultural awareness, and help prevent and address horizontal violence and impairment.
• Maintain balance between work and personal life through prioritization and delegation.
• Perform in accordance with system-wide competencies and behaviors and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed