Sr Professional, Client Delivery Analyst
About The Position
At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. The Sr. Professional, Client Delivery - Analyst is a senior individual contributor and peer leader who analyzes complex business processes, identifies areas for improvement, and designs innovative system solutions to enhance efficiency and productivity. They bridge the gap between business needs and technical execution by leading solutioning discussions for complex, integrated software systems. This role goes beyond standard analysis by managing E2E implementations, driving internal process improvements, and proactively mentoring junior analysts to elevate the team's overall capabilities.
Requirements
- BS Degree or equivalent work experience.
- A minimum of 2 years of directly related experience.
- Strong analytical and problem-solving skills.
- Experience with Matrix or other MLS products.
- Proficiency in business analysis methodologies and tools.
- Excellent communication and interpersonal skills.
- Experience with data analysis and reporting tools (e.g., SQL, Tableau, Power BI).
- Knowledge of Agile Development Methodologies
- Experience with SDLC (Software Development Life Cycle).
- Ability to work independently and as part of a team.
Nice To Haves
- Experience in the real estate or adjacent industry is a plus.
Responsibilities
- Analyze existing business processes, workflows, and systems to identify opportunities for optimization, automation, and operational excellence.
- Collaborate with stakeholders to understand business needs and translate them into clear, concise requirements.
- Design, develop, and implement robust system solutions that align with business goals and objectives.
- Create comprehensive business and technical documentation, including functional specifications, system design documents, and test plans.
- Conduct thorough testing and validation of systems solutions and provide ongoing support and maintenance.
- Perform data analysis, query writing, and report development to support decision-making.
- Lead and mentor other analysts, manage projects, and ensure alignment with overall strategic goals.
- Effectively communicate with stakeholders, facilitate workshops, and build consensus on solutions.
- Act as a subject matter expert on systems and processes, providing guidance and support to team members.
Benefits
- Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
- Up to 16 weeks of fully paid parental leave and a baby stipend.
- Multiple medical plan options with mental health and wellness support offerings.
- 401(k) with company match and vesting after one year.
- $400 annual well-being stipend and tuition assistance up to $5,250.
- Recognition Rewards, Referral bonuses, exclusive discounts and more!
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
